Ongles Diva

Services: Manicure, Gel manicures, Nail extensions
May 20th, 2023

May 18th, 2023

(Translated by Google) Best manicure and pedicure ever (Original) Meilleure manucure et pdicure a vie
May 16th, 2023

Great service and I got my pedicure done very well
May 5th, 2023

(Translated by Google) I was a client for 3-4 months and my last two experiences were terrible. The first time I had to ask that the tools be sterilized because that had not been done. The second time I made an appointment for manicure and pedicure at 6pm and they started my service at 7pm. The girl doing my nails had something at 8 p.m. so she did it all in a rush, my nails were too short, full of glue underneath and not the right silhouette requested. They were 3 to try to correct because as they close at 9 p.m. nobody wanted to start the badly done job again. In addition, they could not do my pedicure and rather than offering me a discount for the bad service, they charged me full, asked for a tip for each person who worked on the badly done pose and asked to iron the next day for my pedicure. The boss did not appreciate my refusal to tip 3 people and charged me double when I came for my pedicure the next day. Not to mention that most of them do not speak French or English well, which is difficult to communicate and use this excuse to charge more customers. Only 2 of them know how to make designs and the prices are not worth it! I found a small salon 5mins walk from Maisonneuve sure that offers much better customer service, speaks French and English, beautiful design and a smile on the face all the way! (Original) Jai t cliente pendant 3-4 mois et mes deux dernires expriences on t terrible. La premire fois jai du demander quon strilise les outils car cela navait pas t fait. La deuxime fois Jai pris rendez-vous pour manucure et pdicure 18h et elles ont commenc mon service 19h. La fille qui faisait mes ongles avait quelque chose 20h donc elle a tous fait sur le rush, mes ongles tait trop court, plein de colle en dessous et pas la bonne silhouette demand. Ils ont t 3 tent de corriger car comme ils ferment 21h personne ne voulait recommencer le travail mal fait. De plus on na pas pus faire ma pdicure et plutt que de moffrir un rabais pour le mauvais service on ma charg plein pris, demand du tip pour chaque personne qui travaille sur la pose mal faite et demand de repasser le lendemain pour ma pdicure. La patronne na pas apprci mon refus de tipper 3 personnes et ma charg le double quand je suis venu faire ma pdicure le lendemain. Sans compter que la plus part ne parlent pas bien franais ou anglais ce qui est difficile communiquer et utilise cette excuse pour charger plus on mal servir les clients. Seulement 2 dentre elles savent faire des designs et les prix nen valent pas la peine! Jai trouv un petit salon 5mins de marche sr Maisonneuve qui offre un bien meilleure service la clientle, parlent franais et anglais, design magnifique et le sourire au visage tout le long! Services: Polish removal, Stiletto nails, Nail decals, Nail polish changes, Foot massages, Manicure, Nail designs, Pedicure, Gel manicures, Nail extensions, Nail repair, Nail cut & filing, Synthetic nail removal
May 17th, 2023