CHSLD Auclair

(Translated by Google) Home for the elderly and infirm (Original)
Apr 25th, 2023

Nov 25th, 2020

(Translated by Google) The service is poor and it just smells of urine in the establishment on the 6th floor I even saw attendants sleeping in the lounge on the figure and we half take care of people we always get food. They even forgot to vote it (Original) Le service est mdiocre et a sent juste l'urine dans l'tablissement au 6e tage j'ai mme vu des prposs dormir dans le salon sur le chiffre et on s'occupe moiti les personnes on reoit toujours la nourriture. Ils ont mme oubli de le faire voter
Apr 28th, 2020

Mar 1st, 2020

The place has a powerful urine odor and lacks any proper cleaning of patient rooms, with urine stains persisting for weeks despite our numerous complaints to the head of housekeeping. We had to purchase our own cleaning supplies, which is unacceptable for people spending their final days here. Even worse, there was a candy stuck to the floor for over a month, possibly still there. While some staff members are decent, most show little initiative or care, requiring repeated requests to get anything done. During Christmas 2022 we weren't allowed to visit my father due to a recent a recent COVID outbreak, He was left in bed for over two days before they realized he needed hospitalization. By the time he arrived at the hospital, he was severely dehydrated, had extremely low blood pressure, and had developed pneumonia. The hospital nurse told me he doubted his chances of surviving the night. After a grueling 10-day battle, he recovered enough that he was eventually sent back to Auclair. When I visited him later that evening, I discovered that he hadn't been changed or cleaned at all in over 8 hours since his return from the hospital. I called the head nurse, but she refused to take my call and took more than four days to respond, offering the usual empty reassurances. Unfortunately, my father passed away just two days later. AVOID THIS PLACE!
May 15th, 2023