Centre d'hébergement Champlain-Marie-Victorin

(Translated by Google) The worst place I have worked in a long time. It's disorganized, dirty, messy, the rooms are very small, and it's not easy when you don't speak Creole. (Original) La pire place ou j'ai travaill depuis longtemps. C'est dsorganis, sale, bordlique, les chambres sont trs petites, et c'est pas facile quand tu ne parles pas le crole.
Apr 10th, 2023

My mother has been there since August 2021, up until now she has been treated very well. it's true that if you call that it's frustrating that no one calls you back, but it's not enough to thrash the place with mean comments. I read that there was a patient that cheated on his wife, these things happen and there are some staff that work there are very good looking. When I go visit my mom the staff is very willing to talk with me and if I have questions they are answered. The only thing is that at the entrance the people there are rude and impolite, you ask a question and they kinda talk down to you.
Oct 20th, 2022

(Translated by Google) My father with dementia spent 2 weeks at CHSLD Marie-Victorin - Hebergement Champlain. During my visits, he seemed to be smiling, was enjoying himself. He spoke well of the meals he takes, he eats very well. He has good hygiene, always clean. He feels safe, it shows. Watch TV in the communal kitchen and chat with the other residents. A good smell of cleanliness during my visits. It's quiet and peaceful. I take it to take steps around the building is nice, lots of greenery! Calm. Gardens of Cgep Marie-Victorin next door. (Original) Mon pre atteint de dmence a pass un 2 semaines au CHSLD Marie-Victorin - Hbergement Champlain. Lors de mes visites, Il avait l'air souriant, se plaisait bien. Il parlait en bien des repas qu'il prend, il mange trs bien. Il a une bonne hygine, toujours propre. Il se sent en scurit, cela se voit. Regarde la tlvision dans la cuisine commune et discute avec les autres rsidents. Une bonne odeur de propret lors de mes visites. C'est calme et paisible. Je l'amne prendre des marches le tour de la btisse est agrable, beaucoup de verdure! Tranquille. Jardins du Cgep Marie-Victorin ct.
Aug 21st, 2022

I have read the the reviews and in some way very concerning. However, perhaps the facility needs updating and the rooms are awful. As for the care you people are wrong in many ways. The staff all the staff I have spoken to have been amazing and have been giving me information on my mom since she moved there 3 weeks ago. Marc and Andre have actually used their own phone to call me and have my mom call me. People understand what these individuals do they do what you dont want to do out up with our loved ones, that can be difficult and have behaviour issues. Also realize that they are not making thousand of dollars to feed them change them and take abuse from family members and clients. Take the time to say thank you for helping thank you for doing our job and thank you for your kind heart. To reply to the lady that put one star that your husband left with a worker. Your husband was not a good man or he wouldnt of left you for her. Please make your reviews based on the care. 5 for staff 1 for rooms
Jun 14th, 2022

Difficulte to talk to any staff members they laugh at you they don't return phone calls when it's really important. They don't do back round checks they don't acknowledge the seriousness when a family member tries to help them. I'am the son of my mother in your establishment and all of your administration cannot give me the time of day I haven't seen my mother since my father passed away at your establishment because of your incompetent social workers that are stopping of seeing her.
Nov 24th, 2021