PJC Jean Coutu

Im very disappointed with the customer service at this pharmacy. Lately there is always an issue with my orders, some workers are rude and are not willing to help, it seems like they dont fill their internal records properly, they make me repeat the same thing over and over again. I do not recommend this place if you have the chance to go elsewhere. Each time I go there there is a problem.
Mar 9th, 2023

(Translated by Google) At the beginning of January, I went to the pharmacy to have my file transferred from another pharmacy. I speak with someone for about ten minutes, I give all the information, including the contact details of the pharmacy. They tell me that everything is beautiful. I came back today because my prescription is due to be renewed. I am told that my file was never transferred and that it was my fault, because they did not have the coordinates of the pharmacy. They say they called me, but my voicemail is full. 1. My voicemail is not full, I checked and I received other voicemails without any problem. 2. Since when does a voicemail being full have an impact on seeing a call and call history? 3. I NEVER received a call from them. 4. I gave all the necessary coordinates, the person in the laboratory even wrote them down in front of me. Then the person in the lab today replies stupidly, continuing to emphasize that it was my fault. When I renamed that my voicemail was not full they just ignored my message and replied "have a nice day". I came a month before the renewal of my prescription so as not to have this kind of problem... Seriously disappointing. (Original) En dbut janvier, je suis alle la pharmacie pour faire transfrer mon dossier depuis une autre pharmacie. Je parle avec quelqu'un pendant une dizaine de minutes, je donne toutes les informations, dont les coordonnes de la pharmacie. On me dit que tout est beau. Je suis revenue aujourd'hui, car ma prescription est de tre renouvele. On me dit que mon dossier n'a jamais tre transfr et que c'est de ma faute, car ils n'avaient pas les coordonnes de la pharmacie. Ils disent m'avoir appel, mais que ma bote vocale est pleine. 1. Ma bote vocale n'est pas pleine, j'ai vrifi et j'ai d'ailleurs reu d'autres messages vocaux sans problme. 2. Depuis quand le fait qu'une bote vocale soit pleine a un impact sur voir un appel et l'historique d'appels? 3. Je n'ai JAMAIS reu d'appel de leur part. 4. J'ai donn toutes les coordonnes ncessaires, la personne au laboratoire les a mme notes devant moi. Ensuite, la personne au laboratoire d'aujourd'hui me rpond bte en continuant de mettre l'accent que c'tait de ma faute. Quand j'ai renomm que ma bote vocale n'tait pas pleine, on a simplement ignor mon message et rpondu "bonne journe". Je suis venue un mois avant le renouvellement de ma prescription pour ne pas avoir ce genre de problmes... Dcevant srieusement.
Jan 30th, 2023

(Translated by Google) Just the hours that should be updated.. it says it closes at 8 p.m. on the internet and on the door but at 5 p.m. it's already closed (Original) Juste les heures qui devraient tre mises jour..il est crit que a ferme 20h sur internet et sur la porte mais 17h c'est dja ferm
Jan 17th, 2023

(Translated by Google) The service in everything and everywhere is excellent. Previously, I dealt with another well-known pharmacy and I find the service at Jean Coutu to be much better. Thank you for your good service! (Original) Le service en tout et partout est excellent. Auparavant, je faisais affaire avec une autre pharmacie bien connue et j'estime que le service chez Jean Coutu est nettement meilleur. Merci pour vos bons services!
Dec 28th, 2022

Both my debit and credit card didn't work on their machine but it works everywhere else..so I ended up using my emergency cash funds..the cashier was looking at me like I don't belong there.. very weird experience..not going back..my area pjc are better.
Dec 19th, 2022