PJC Jean Coutu

The worst pharmacy ever. I try everything with them . I order my prescription by phone and i get the message that my order is ready and when i went there its not ready and i have to wait at least 45min, so i give up and decide to go with the most easy way to order my prescription online, and when i arrived they missed one of my medications and they ask me to wait, so this time i give up and i ask them to cancel my order. And they didnt even ask me why. This is the worst experience in my life
Apr 30th, 2023

Poor service.they call me and said we got your prescription and your medicine is ready and when I went there they said that its not ready I wait there one hour approximately..2 times its happened to me .I think they should change their staff very poor service
Apr 18th, 2023

(Translated by Google) Our last exchanges made me change my mind. I don't give 5 stars because other pharmacies give the information I was looking for initially, but the handling of my file and its follow-up is impeccable and professional, thank you! (Original) Nos derniers changes m'ont fait chang d'avis. Je ne mets pas 5 toiles car d'autres pharmacie donnent l'information que je cherchais au dpart, mais la prise en charge de mon dossier et de son suivi est impeccable et professionnelle, merci!
Mar 11th, 2023

Feb 23rd, 2023

(Translated by Google) The worst customer service I have seen by far, if you can even consider that service. If you really want to be treated like garbage, the employees at the lab will be happy to make it a top priority! I could list the multiple reasons why, but the previous reviews sum it up pretty well. No proper communication from them, let alone respect. I was legitimately yelled at on the phone saying, "Change pharmacy if you're not happy, that'll make us happy!!!! I think that's the only useful advice I received while being a customer of this Jean Coutu. Glad to have taken it. (Original) Le pire service la clientle que jai vue de loin, si on peux mme considrer cela du service. Si vous voulez vraiment vous faire traiter comme un dchet, les employs au laboratoire seront heureux den faire une priorit absolue! Je pourrais numrer les multiples raisons du pourquoi, mais les commentaires prcdents le rsument trs bien. Aucune communication adquate de leur part, et encore moins de respect. On ma lgitimement crier dessus au tlphone en me disant, Changer de pharmacie si vous tes pas contente, ca va nous faire plaisir!!!! Je crois que cest le seul conseil utile que jai reu en tant cliente a ce Jean Coutu. Heureuse de lavoir prise.
Jan 22nd, 2023