RAMQ

I called for rembersment of my walker repair cost. After waiting on holed for 35 minutes and after identifying myself and explaining my request for 15 minutes I was transferred and waited another 13 minutes on hold I had to start identifying myself all-over again answering 9 questions to another agent who was very aggressive and offensive. He said I should go to CLSC. RAMQ would reimburse only if a doctor has prescribed it and RAMQ has given it to me. When I asked if a GP could prescribe it so I can get a new one since my specialist is retired, he hanged up the phone on me. Is this the service I deserve after 40 years of paying tax for the salary these guys? Then they go to Ottawa or gather in Quebec city asking for raise and better condition to work ( sleep and play) from home. They are not happy to find out you recording them. I encourage everyone to record the calls and complain when its necessary. Why are they so afraid if they don't do anything wrong? Why decency and respect enforced and demanded only form clients? Why there is no accountability required from government agents? Majid asgharnejad
May 24th, 2023

May 22nd, 2023

(Translated by Google) Worst service ever, 1 hour of waiting on the phone to talk to an operator who flushes the line in my face when I'm waiting to talk again?? ..incredible!! (Original) Pire service ever , 1h dattente au telephone pour parler a une telephoniste qui me flush la ligne au nez quand jsuis en attente d'y reparler??..incroyable!!
May 21st, 2023

May 21st, 2023

May 14th, 2023