TJ Tax

Quick, and provide excellent service
Apr 1st, 2023

Updated review: Now giving them a 5 star review after they have respected their word on their below reply. Cindy called me at 9AM (as stated on the reply) and made the necessary corrections. I am super impressed of how quickly they acted on my issue. She even went the extra mile by going in detail through the numbers that was submitted, so that I can have a peace of mind and better understanding. Cindy then had a client and TJ took over the call to try and clarify a few more information. All I got to say is I respect them 100% for the professionalism of their work. They truly know what customer service is and not once made me feel rushed about asking a gazillion questions. They also said they will ensure extra due diligence for the future. Thank you Cindy & TJ! ________________________________________ Super disappointed... I needed to find a new place to take care of my income tax since my situation has changed. First of all, I do want to thank the lady that took my documents, she was really kind and patient and took notes of some information that I gave her. She said if needed, they will call me for clarifications. I didn't get any call aside from the one to advise me that my documents are ready. The service was quick, it only took 2 days but I wouldn't have mind waiting a few extra days to make sure that everything would have been double checked before being sent. Unfortunately basic information like my child's DOB and my husband's DOB were wrong. The total amount for my medical expenses is so off (not sure where they got the number they imputed) and here I am looking at every single numbers on my income tax return. I paid $150 for a service that didn't care to double check the information that was submitted.
Mar 22nd, 2023

Mar 20th, 2023

Fantastic and efficient service. I have used them for 2 years now and both times the experience has been great. TJ called me right away to discuss my case, and provided help when I had questions. My tax return this year was completed within 24 hours of me submitting my documents to them. Highly recommended!
Mar 14th, 2023

Mar 6th, 2023