TELUS

(Translated by Google) Long waiting time of up to an hour, few staff, variable product knowledge depending on the employee. After nearly two hours, I left without my situation being resolved. However polite and friendly staff (Original) Temps dattente prolong jusqu une heure, peu de personnel, connaissance des produits variable selon les employs. Aprs prs de deux heures, jai quitt sans que ma situation soit rgle. Toutefois personnel poli et avenant
Dec 29th, 2022

(Translated by Google) PAY ATTENTION TO WHAT IS ADDED TO YOUR PACKAGE OR "OFFER" ACCESSORIES I was received on 12/23/22 by Mathieu C. At first I thought he knew what he was doing and that he was a customer-friendly salesperson. But in truth, he only thinks about making his sale at the moment T without even worrying about making a good impression on a new client. I was lied to throughout the sale, he added options that I refused (eh Norton antivirus and VPN), he made me believe that their very bad Asurion insurance is included in the price thanks to a discount and that I had to wait 2/3 months before deleting it. NOTHING IS TRUE! Check your subscribed options carefully when you leave their store and above all do not say yes to everything. Asurion is more expensive than an Apple Care and really worse. In short, I canceled everything and Mathieu, we will see each other again. Customer service is aware of your very unethical practices. I have rarely seen this bad. They're all trying to cheat you, out of 5 shops visited, 5 tried to sell me "FREE" accessories and options (Original) FAITES ATTENTION CE QUI EST AJOUT VOTRE FORFAIT OU LES ACCESSOIRES OFFERTS Jai t reu le 23/12/22 par Mathieu C. Jai tout dabord pens quil savait ce quil faisait et quil tait un commercial respectueux de sa clientle. Mais en vrit, il ne pense qu faire sa vente au moment T sans mme se soucier de faire bonne impression sur un nouveau client. On ma menti tout au long de la vente, il ma ajout des options que jai refus (hein lantivirus Norton et le VPN), il ma fait croire que leur trs mauvaise assurance Asurion est comprise dans le prix grce une remise et que je devais attendre 2/3 mois avant de la supprimer. RIEN NEST VRAI ! Vrifiez bien vos options souscrites quand vous quittez leur magasin et surtout ne dites pas oui tout. Asurion est plus cher quune Apple Care et vraiment moins bonne. Bref jai tout annul et Mathieu, on va se revoir. Le service client est averti de tes pratiques trs peu thiques. Jai rarement vu aussi mauvais. Ils essayent tous de vous fourrer, sur 5 boutiques visit, 5 ont essays de me vendre des accessoires et options OFFERTES
Dec 13th, 2022

Nov 12th, 2022

(Translated by Google) Customer with them for 5 years and being talked to like a stranger without being able to help me (Original) Client chez eux depuis 5 ans et se faire parler comme un tranger sans pouvoir maider
Sep 29th, 2022

Jul 25th, 2022