Magasin Vidéotron

(Translated by Google) Great service, and fast. Thank you Gia! (Original) Excellent service, et rapide. Merci Gia!
Mar 9th, 2023

(Translated by Google) Very bad customer service experience, I looked like the agent did not want me to buy the cell phone, he had discouraged me from making a plan with them, to avoid, I put a star because it is the only option (Original) Trs mauvaise exprience de services clients , javais lair que lagent ne veut pas que jachte le cellulaire, il mavait dcourag de faire un plan avec eux, viter, je mets un toile parce que cest la seule option
Mar 6th, 2023

They charge 34 $ for simple i phone screen protector which is easily available in 10$ and there are still bubbles on the screen..
Feb 26th, 2023

I had to cut my meeting with the agent short as I needed to go to the bathroom, however clients are no longer permitted to use the facility on site. This might not sound like a serious problem, but to someone like me with bladder issues it is simply deplorable.
Jan 8th, 2023

(Translated by Google) french below... Avoid at all cost. Videotron has Tricky contract that you can't get rid of later on! they always have surprises in their invoices. watch out when you buy a new phone with them. rude customer service. they behave as it is not their problem as they just sold the item and thats it !! ***** Watch out...they have pitfalls in their contract, and always surprises that never end up in their bills. their customer service is not respectful. they behave like it's not their problem (Original) french below... Avoid at all cost. Videotron has Tricky contract that you cant get rid of later on ! they always have surprises in their invoices. watch out when you buy a new phone with them. rude customer service. they behave as it is not their problem as they just sold the item and thats it !! ***** Attention...ils ont des pieges dans leur contrat, et toujours des surprises qui finissent jamais dans leur factures. leur serv a la clientele est pas respectueuse. ils se comportent comme c est pas leur probleme
Jan 31st, 2023