Decoration Marbre Granit

(Translated by Google) I needed a single granite step and didn't like the service I don't think I'll go back. (Original) J'avais besoin d'une seule marche en granite et je n'ai pas aim le service je ne pense pas y retourner.
May 18th, 2022

(Translated by Google) What Incredible service! (Original) Quel service Incroyable!
Feb 17th, 2022

Dec 19th, 2021

(Translated by Google) In store it is fine. Then for the follow-ups we will come back. Voicemail always full, no return emails, the only means of communication is texting. Measurement visit on Thursday evening at 9:00 p.m., four hours late on the day of installation, etc. (Original) En boutique a va bien. Ensuite pour les suivis on repassera. Bote vocale toujours pleine, pas de retour de courriels, le seul moyen de communication est le texto. Visite de mesure le jeudi soir 21 h 00, quatre heures de retard le jour de l'installation, etc.
Dec 8th, 2021

(Translated by Google) Very poor customer service and the in-store experience is very disappointing. As soon as I arrived in the store, no welcome: they were very comfortable talking with friends on a table and with their cell phones. When ordering I believe there was a lack of understanding. We got our little piece of quartz in the expected time BUT the finishing of one edge was not done...they came back the next day but they didn't install it despite our request. We are waiting for the installation. During telephone exchanges there is a lot of confrontation; at no time do you feel that they have customer satisfaction at heart. Big lack of organization. We are certain that it is a family business with working people but they should improve their organization and their customer service. At least we are not going back and we do not recommend the place. (Original) Trs mauvais service la clintele et l'exprience en magasin est trs devante. Ds mon arrive en boutique aucun accueil: ils taient bien l'aise parler entre amis sur une table et avec leur cellulaires. Lors de la commande je crois qu'il y a eu un manque de comprhension. On a eu notre petit morceau de quartz dans le temps prvu MAIS la finition d'un bord n'tait pas faite...ils sont revenus le lendemain mais ils ne l'ont pas install malgr qu'on en a fait la demande.Nous sommes en attente de l'installation. Lors des changes tlephoniques il y a beaucoup de confrontation; en aucun moment tu sens qu'ils ont coeur la satisfaction du client. Gros manque d'organisation. On est certains que c'est un commerce familial avec des gens travaillant mais il devraient amliorer leur organisation et leur service au client. Du moins nous on y retourne pas et on ne recommande pas la place.
Dec 16th, 2021