Lunetterie New Look

(Translated by Google) I had bought a bezel.. but that in the end I didn't like it.. too big for me.. They understood and changed them for me. Which is greatly appreciated! I am very happy with my new glasses and the service! Thanks very much (Original) J'avais achet une lunette.. mais que finalement je n'aimais pas .. trop grosse pour moi.. Ils ont compris et me les ont chang. Ce qui est super apprci! Je suis trs contente de ma nouvelle lunette et du service! Merci beaucoup
Feb 13th, 2023

(Translated by Google) Badly organized (Original) Mal organis
Nov 7th, 2022

(Translated by Google) New Look Eyewear now imposes a deductible to be paid when children's glasses are broken. You must take out additional warranty to cover repair costs. I have always been faithful to this optometrist and even bought 5 pairs of glasses since my children are in school. I changed glasses, because my vision of the price paid initially should cover and guarantee children's glasses. It would seem that Lunetterie New Look Pointe-aux-Trembles is able to do without a good customer who pays ruby on the nail. (Original) Lunetterie New Look impose maintenant une franchise payer lorsque les lunettes des enfants sont brises. Vous devez prendre une garantie supplmentaire, afin de couvrir les cots de rparation. J'ai toujours t fidle cet optomtriste et mme achet 5 paires de lunettes depuis que mes enfants sont l'cole. J'ai chang de lunettier, car ma vision du prix pay initialement devrait couvrir et garantir les lunettes des enfants. Il semblerait que Lunetterie New Look Pointe-aux-Trembles est capable de se passer de bon client qui paye rubis sur l'ongle.
Jan 12th, 2023

(Translated by Google) Notice updated. For 2022. I had been a client for a few years; when I had my eye exam and bought my glasses, the optician was super helpful and took her time. The problem is that I don't have good vision with my new glasses. I'm a little stubborn and we change the glasses but it's the same. When I point out that my vision is perfect with my old glasses (broken, glass defect) I am told that I will get used to it 6 months later, I can't wear my new glasses that I paid $600 because they make me dizzy and I can't see well enough to drive or work in them. But apparently it's my fault. 2021 Great service. The optometrist took his time and was very courteous and professional. The optician took the time to help me find a nice pair of glasses that is compatible with my prescription and that's not easy. (Original) Avis mis jour. Pour 2022. Jtais cliente depuis quelques annes; quand jai pass mon examen de la vue et achet mes lunettes, lopticienne tait super aidante et a pris son temps. Le problme est que je nai pas une bonne vision avec mes nouvelles lunettes. On mobstine un peu et on change les verres mais cest pareil. Quand je fais remarquer que ma vision est parfaite avec mes vieilles lunettes (brise, dfaut de cie) on me rpond que je vais mhabituer 6 mois plus tard, je ne peux pas porter mes nouvelles lunettes que jai pay 600$ parce quelles me rendent tourdie et je ne vois pas assez bien pour conduire ou travailler avec. Mais apparement cest ma faute. 2021 Excellent service. Loptomtriste a pris son temps et tait trs courtoise et professionnelle. Lopticienne a pris le temps de maider trouver une belle paire de lunettes qui est compatible avec ma prescription et a cest pas vident.
Nov 25th, 2022

(Translated by Google) Totally disorganized! I've been going to this New Look for several years and have always had good service. This year with this staff, it is very unpleasant to show up. The lady with the curling hair is far from warm, to show you an unpleasant attitude. the two different days I had to chat with her. There were six of them discussing customer experience, which should in no case be heard. They also forgot that I was waiting for the optometrist. I was boiling inside. (Original) Totalement dsorganiser ! Je vais ce new Look depuis plusieurs annes et j'ai toujours eu un bon service. Cette anne avec ce staf, il est trs dsagrable de se prsenter. La dame aux cheveux attacher friser est loin d'tre chaleureuse, pour vous signifier un attitude dsagrable. les deux jours diffrents que j'ai eu discuter avec elle. Ils taient six discuter d'exprience client qui ne devrai en aucun cas tre entendu . Ils ont aussi oublier que j'attendais L'optomtriste. Je bouillais intrieurement.
Sep 6th, 2022