Escapade Assurance Voyage (anciennement April International)

Sep 25th, 2022

Dec 31st, 2020

(Translated by Google) Not too much choice in Quebec must believe ... but when you need, the response time is very long, then after it's escapade but at the back in the end canassistance, on the contract it's alto who finally is axa and finally it's old Republic. Basically, already 1 week or I had asked for a getaway to see a doctor, never had an answer because afterwards I see that I have to contact canassistance. Then they take 3 days to approve...don't be on the verge of death...and then for the claim only vague information where we finally send you an internet link to send the papers. And of course, the contract number does not work. therefore not possible. abroad, you can't always call... finally it was resolved 5 months later, after several calls. Thieves too, their contract says that if you come back early, you get your money back. Ultimately it is not. Quickly go your way to avoid your trouble in the event of a problem abroad. For 15 years that I have been traveling, this is the worst insurance I have had Serious...! (Original) Pas trop le choix au Qubec faut croire...mais quand tu as besoin, le dlai de rponses est bien long, puis aprs c'est escapade mais a l'arrire au final canassistance, sur le contrat c'est alto qui finalement est axa et finalement c'est old Republic. En gros, dj 1 semaine ou j'avais demand a escapade pour voir un mdecin, jamais eu de rponse car aprs je vois que faut contacter canassistance. Puis ensuite eux mettent 3 jrs a approuver...faut pas tre a l'article de la mort...puis ensuite pour la rclamation que des infos floues o on t'envoie finalement un lien internet pour envoyer les papiers. Et la bien sr, le numro de contrat fonctionne pas. donc pas possible. a l'tranger, tu peux pas tjs tlphoner... finalement a s'est rsolu 5 mois apres, apres plusieurs appels. Des voleurs aussi, leur contrat dit que si l'on rentre plus tt, on est rembourse. Finalement c'est pas le cas. Passez vite votre chemin pour viter votre trouble en cas de problme a l'tranger. Depuis 15 ans que je voyage, c'est bien la pire des assurances que j'ai eu Srieux...!
Jun 10th, 2020

(Translated by Google) I take out my travel insurance every year with Escapade. In addition to having excellent service, their prices are always competitive! I recommend to everyone (Original) Je prends mes assurances voyage chaque anne chez Escapade. En plus d'avoir un excellent service, leurs prix sont toujours comptitifs ! je recommande tout le monde
Jul 5th, 2019

Jun 10th, 2018