Grand Times Hotel - Québec

(Translated by Google) Good morning, Following my stay on May 20, 2023 at your Times hotel on boul des Galeries Qubec, here are some comments: 1. We first had to pay an amount of $40 (announced at $35 when booking) for the early check-in. 2. We pay a deposit of $100 as a guarantee and we were given an amount of $88.16, this amount which was reimbursed at $100 only after having intervened with your agent. 3. There was no coffee maker in the room, a rarity these days in a hotel of this caliber. 4. Very dark and uninviting room, color too dark and only 2 chairs in quadruple occupancy. 5. Bottle of water provided, but not free for a rental of $400 per night. 6. The two rooms we had reserved had to be communicating. They were, but crossing the corridor. 7. Very noisy lunch was going through a swarm of kids running around making it difficult to get to the food counters and being messy. IN CONCLUSION, we had promised our guests a comfortable and tasteful hotel which was not at all the case. Finally, our guests and we were very disappointed with our stay at your hotel, which will inevitably lead us to stay in another establishment in the future. (Original) Bonjour, Suite mon sjour du 20 mai 2023 votre htel Times du boul des Galeries Qubec, voici quelques commentaires : 1. Il a dabord fallu payer un montant de 40$ (annonc 35$ lors de la rservation) pour le early check-in. 2. On paye 100$ dacompte comme garantie et il nous a t remis un montant de 88,16$, ce montant qui a t rembours 100$ quaprs avoir fait une intervention votre prpos. 3. Il ny avait pas de cafetire dans la chambre, chose rare de nos jours dans un htel de ce calibre. 4. Chambre trs sombre et pas invitante, couleur trop sombre et 2 chaises seulement en occupation quadruple . 5. Bouteille deau fournie, mais non gratuite pour une location de 400$ par nuit. 6. Les deux chambres que nous avions rserves devaient tre communiquantes. Elles ltaient mais en traversant le corridor. 7. Le djeuner trs bruyant se droulait travers une ribambelle denfants qui couraient dans tous les sens et rendaient difficile laccs aux comptoir daliments et qui taient en dsordre. EN CONCLUSION,, nous avions promis nos invits un htel confortable et de bon got ce qui na pas pu t du tout le cas. Finalement nos invits et nous, avons t trs dus de notre sejour votre htel ce qui nous amnera forcment sjourner dans un autre et tablissement lavenir.
May 21st, 2023

My first time to Grand Times Hotel Quebec and its a good experience Rooms : 5/5 | Service : 5/5 | Location : 5/5 More
May 17th, 2023

May 16th, 2023

Stay was okay. Best part was the helpful front desk staff. Rooms were dark and dated but comfortable, though they did have an odd smellmight just be that we didnt like the smell of the cleaning products they use. Overall was a clean place to sleep for a night. Word of warning if youre visiting the area and looking to visit the downtown areaan Uber or taxi will run you about $50 one-way to get to your destination, so youll need to add about $100 to your expected evenings expenses. We felt it was worth it, but next time well probably stay closer to downtown in walking distance of the sights and restaurants.
May 12th, 2023

(Translated by Google) Pleasant hotel. The bedroom was clean and comfortable. There was coffee maker in the room. There is a swimming pool Breakfast was part of our package and included boiled eggs, toast, bagels, cereal, creton, with coffee, tea and juice. It was just fine for our group. Customer service was fantastic. Everyone was really nice and helpful. The lobby is great. We spent time with the children and it was very pleasant. There is a huge shopping center with attractions for children of different ages right in front of the hotel. The aquarium is less than 15 minutes away. I would definitely stay there again. (Original) Htel agrable. La chambre tait propre et confortable. Il y avait machine caf dans la chambre. Il y a une piscine Le petit-djeuner faisait partie de notre forfait et comprenait des ufs durs, du pain grill, des bagels, des crales, du creton, avec du caf, du th et du jus. C'tait tout fait correct pour notre groupe. Le service client tait fantastique. Tout le monde tait vraiment gentil et serviable. Le hall d'entre est super. Nous avons pass du temps avec les enfants et c'tait trs agrable. Il y a un immense centre commercial avec des attractions pour les enfants de diffrents ges juste en face de l'htel. L'aquarium est moins de 15 minutes. Je reviendrais certainement y sjourner. Nearby activities: Centre commercial
May 12th, 2023