Plomberie Fortin - Plombier résidentiel et commercial - Québec et Lévis

(Translated by Google) Your driver has just come close to running over a pedestrian at the corner of 3rd and 4th in Limoilou because he was suffering from road rage (Original) Votre chauffeur vient de passer proche d'craser un piton au coin dela 3e et4e Limoilou parcequ'ilfesait de la rage au volant
May 17th, 2023

(Translated by Google) Excellent intervention for a broken drain. The staff assigned to the work did an excellent job. (Original) Excellente intervention pour un bris de drain. Le personnel mandat pour les travaux ont effectu un excellent travail.
May 6th, 2023

(Translated by Google) Unfortunately, they never came. They never called to warn or put off. A day in the trash. (Original) Malheureusement, ils ne sont jamais venus. Ils n'ont jamais appel pour avertir ou remettre. Une journe la poubelle.
Apr 28th, 2023

(Translated by Google) Competent plumber but we are waiting for the rest to finalize the work (Original) Plombier comptent mais attendons la suite pour finaliser le travail
Apr 9th, 2023

(Translated by Google) If it had only been the very nice lady who answered me at the start to send the call to the emergency service, I would have given a 5 star. The man who called me back for my emergency was extremely rude, rushed and didn't seem at all interested in helping me. It was when I said that I was a tenant and that my landlord would be happy to be in contact and to pay everything remotely by credit card that the gentleman coldly replied to me that he couldn't deal with the tenants, then, "thank you, have a nice day" and hung up on me. I couldn't even tell her that my landlord would be happy to speak to her directly and pay remotely by credit card. I understand that sometimes company policies cannot be circumvented and must be respected. However, I deplore the lack of tact, rudeness and nonchalance. It could have been said to me in a different tone. Really not pleasant, especially in a precarious situation where I was already anxious. (Original) Si a navait t que de la dame trs gentille qui ma rpondu au dpart pour envoyer lappel au service durgence, jaurais mis un 5 toiles. Lhomme qui ma rappele pour mon urgence tait extrmement dsagrable, expditif et ne semblait pas du tout intress maider. Cest lorsque jai dit que jtais locataire et que mon propritaire se ferait un paisir dtre en contact et de tout payer distance par carte de crdit que le monsieur ma rpliqu avec froideur quil ne pouvait pas traiter avec les locataires, puis, merci, bonne journe et ma raccroch au nez. Je nai mme pas pu lui dire que mon propritaire se ferait une joie de lui parler directement et paierait distance par carte de crdit. Je comprend que parfois, des politiques de compagnie ne peuvent tre contournes et quon doit les respecter. Cependant, je dplore le manque de tact, limpolitesse et la nonchalance. a aurait pu mtre dit sur un autre ton. Vraiment pas agrable, surtout dans une situation prcaire o jtais dj anxieuse.
Apr 7th, 2023