UPS Access Point location

(Translated by Google) I've been waiting for my package all day and get a text sorry you're not there... terrible experience and waste of time (Original) J'attends mon colis toute la journe et je reois un texte dsol vous n'tes pas prsent... terrible exprience et perte de temps
Mar 20th, 2023

(Translated by Google) I am very unhappy with my recent experience with the UPS store. When I arrived two minutes before closing, I asked the front desk agent to collect my package, but she refused to help me and told me that the system had already been closed. Despite my efforts to explain to her that I had come a long way to pick up my package, the agent was not at all helpful. I am very disappointed with this experience and hope that the UPS store will take steps to hire employees who are more welcoming, helpful and respectful towards customers. I do not recommend this store and it disappoints me to have had such a negative experience. I am very dissatisfied with my recent experience at the UPS store. When I arrived two minutes before closing, I asked the receptionist to retrieve my package, but she refused to assist me and indicated that the system had already been closed. Despite my efforts to explain that I had come from far away to pick up my package, the agent was rude, unhelpful. I am very disappointed with this experience and hope that the UPS store takes steps to select more welcoming, helpful, and respectful employees towards customers. I do not recommend this store and unsatisfied to have had such a negative experience. (Original) Je suis trs mcontent de mon exprience rcente avec le magasin UPS. Lorsque je suis arriv deux minutes avant la fermeture, j'ai demand l'agent d'accueil de rcuprer mon colis, mais elle a refus de m'aider et m'a indiqu que le systme avait dj t ferm. Malgr mes efforts pour lui expliquer que j'tais venu de loin pour rcuprer mon colis, l'agent elle tait pas du tout serviable. Je suis trs du de cette exprience et j'espre que le magasin UPS prendra des mesures pour choisir des employs plus accueillants, serviables et respectueux envers les clients. Je ne recommande pas ce magasin et a me dois d'avoir eu une telle exprience ngative. I am very dissatisfied with my recent experience at the UPS store. When I arrived two minutes before closing, I asked the receptionist to retrieve my package, but she refused to assist me and indicated that the system had already been closed. Despite my efforts to explain that I had come from far away to pick up my package, the agent was rude, unhelpful. I am very disappointed with this experience and hope that the UPS store takes steps to select more welcoming, helpful, and respectful employees towards customers. I do not recommend this store and unsatisfied to have had such a negative experience.
Jan 27th, 2023