Koodo Shop

May 7th, 2023

(Translated by Google) I would like to give a very special mention for exceptional service to Christina who had a concern for 5 star customer service even 10 minutes before the start of her work figure. She was able to find solutions to my rather complex problem in a situation of theft of devices, a situation that even the customer service line and on the phone could not resolve. The only downside that I must mention is for Franis, his colleague this morning who, for him, was not obliged to serve me and answered me in a smug tone: For my part, I start at 10 a.m. so I'm not there, I haven't started working! I He then said to Christina, I'll be back at 10. He left and left his colleague alone until at least 10:15 a.m. when I left. Unfortunately, he failed to represent the professionalism of his employer or the image that a representative should project of the company he represents. Thanks again to Christina and Koodo Mobile Galeries de la Capitale (Original) J'aimerais donner une mention trs spciale pour une service exceptionnel Christina qui a eu un souci du service client 5 toiles mme 10 minutes avant le debut de son chiffre de travail. Elle a su trouver des solutions mon problme assez complexe dans une situation de vol d'appareils situation auquel mme le service la clientle en ligne et au tlphone n'arrivait pas rgler. Le seul bmol que je dois mentionner, il est pour Franis son collgue de ce matin qui, pour lui n'tais pas oblig de me servir et m'a rpondu sur un ton suffisant : Pour ma part, je commence 10h donc je ne suis pas l, j'ai pas commenc travailler ! I Il a ensuite dit Christina, je reviens 10h. Il a quitt et laiss sa collgue seule jusqu' au moins 10h15 lors de mon depart. Malheureusement il n'a pas su reprsenter le professionnalisme de son employeur ni l'image qu'un reprsentant devrait projeter de l'entreprise qu'il reprsente. Merci encore Christina et Koodo Mobile Galeries de la Capitale
Mar 14th, 2023

Excellent service client
Dec 9th, 2022

Oct 19th, 2022

(Translated by Google) Excellent customer service! (Original) Excellent service la clientle !
Sep 15th, 2022