Voyages A+

Jan 3rd, 2023

(Translated by Google) great service Thank you (Original) Super service Merci Caeoliney
Dec 23rd, 2022

(Translated by Google) Our 17 year old daughter lost $2800 for her student trip at the start of the pandemic. We had no follow-up from the travel agency! Very bad service! We are still fighting today and trying with the ficav to have something. We are really disappointed with the service. (Original) Notre fille de 17 ans a perdu 2800$ pour son voyage tudiants au dbut de la pandmie. Nous avons eu aucun suivi de la part de lagence de voyage! Trs mauvais service! Nous sommes encore aujourdhui a nous battre et dessayer avec la ficav davoir quelque chose . Nous sommes vraiment du du service.
Nov 27th, 2021

Dec 4th, 2020

(Translated by Google) Congratulations to you! Taking all the time to answer, being evasive, writing beautiful messages on your website or message on the answering machine, but above all sending the documents concerning school trips very very very long after the forced cancellation of this magical getaway seems a good tactic. Today is the reception of the long-awaited letter. The one that includes the invoice never received even if the final payment dates from January. Now it says that we are not entitled to any refund or credit from you... The situation leaves us a few days to see with our insurance. Of course, I imagine that once the 90 days have passed, there is no chance of seeing the insurance compensate the customers, but even more so of suffering the consequences and or recourse of the insurance companies. But hey, it's not as if you too had to cover the loss of 100% of the costs incurred and that the plane ticket, the hotel or even the restaurants were all already paid for and that he refuses to reimburse you. . Anyway why not take advantage of the situation, keep this money by retorting that it is the fault of the school or the school board. This is a beautiful trip that is offered to us surely tailor-made!!! Moreover, the arrogance of the presidential signature at the bottom of the page gives me the effect of turbulence in an airplane without gravol. Thank you Mr Yves Mercier excellent work! (Original) Bravo vous! Prendre tout son temps pour rpondre, tre vasif, rdiger de beaux messages sur votre site web ou message sur le rpondeur, mais surtout denvoyer les documents concernant les voyages scolaires trs trs trs longtemps aprs lannulation force de cette escapade magique semble une bonne tactique. Aujourdhui cest la rception de la lettre trs attendu. Celle qui inclu la facture jamais reu mme si le paiement final date de janvier. Voil quelle indique que nous navons droit aucun remboursement ni crdit de votre part... La situation nous laisse quelques jours pour voir avec notre assurance. Bien sur jimagine quune fois le 90 jours passs aucune chance de voir lassurance indemniser les clients mais encore plus de subir les consquences et ou recours des assurances. Mais bon ce nest pas comme si vous aviez du vous aussi couvrir des perte de 100% des frais encouru et que le billet davion, lhtel ou mme les restaurants tais dj tous payer et quil refuse de vous rembourser. De toute faon pourquoi ne pas profiter de la situation, conserver cette argent en rtorquant que cest la faute de lcole ou de la commission scolaire. a cest un beau voyage qui nous est offert srement sur mesure!!! De plus larrogance de la signature prsidentielle en bas de page me fait leffet de turbulences en avion sans gravol. Merci M Yves Mercier excellent travail!
Nov 16th, 2020