Shell

Used the Shell app to pay and get my air miles prior to filling up. Simple and easy.
Apr 9th, 2023

(Translated by Google) Elderly lady tonight who was mixed up with 2 bills. Very unpleasant and so confused that she asks us to check our transactions and I paid at the pump and just wanted my bill. Tells us he was wrong. Ok to be wrong it is possible but this lady so unpleasant. You have very, very good employees who are always pleasant and courteous, but this lady is a disgrace to your establishment. (Original) Dame ge ce soir qui tait mler avec 2 factures. Trs dsagrable et tellement ml qu'elle nous demande de vrifier nos transactions et moi j'ai payer la pompe et je voulais juste ma facture. Nous dit s'tre tromp. Ok se tromp c'est possible mais cette dame tellement dsagrable. Vous avez de trs trs bon employs et toujours agrable et courtois mais cette dame une honte votre tablissement.
Mar 12th, 2023

(Translated by Google) The 4am locker was very helpful when we had a battery failure at your station. He lent me his own gloves since it was very cold. He also reassured me by giving me suggestions for leaving without waiting for CAA Quebec. Since they themselves were very overwhelmed. To make matters worse, the tank driver who was to fill your tank was very impatient since we occupied the place where he should be and despite his young age he was able to calm this gentleman down. Due to his calm, everything went back to normal and I was able to return home. (Original) Le cassier de 4 h a t trs serviable quand nous avons eu une panne batterie votre station. Il m'a prt prter ses propres gants puisqu'il faisait trs froid. Il m'a aussi rassur en me donnant des suggestions pour partir sans attendre CAA Qubec. Puisqu'eux mme tait trs dbord. Comble de malheur le chauffeur de la citerne qui devais remplir vos rservoir tait trs impatients puisque nous occupions la place ou il devrait se placer et malgr son jeune ge il a su calmer ce monsieur. Du son calme tout est rentr dans l'ordre et j'ai pus retourner chez moi.
Jan 27th, 2023

Jan 6th, 2023

(Translated by Google) Maybe the old lady at the checkout is ill, and in that case, I understand...and I respect. But, if not, can she have a smile and be less dry. It's quite repulsive as a first contact. Take the example of the attendant at the same banner on Brien who is very pleasant to him. (Original) Peut-tre que la dame ge la caisse est souffrante, et dans ce cas, je comprends... et je respecte. Mais, si ce n'est pas le cas, peut-elle avoir un sourire et tre moins sec. C'est assez repoussant comme premier contact. Prenez exemple sur le prpos la mme bannire sur Brien qui lui est trs agrable.
Dec 15th, 2022