Bijouterie Edouard

(Translated by Google) Very bad service on several occasions. (Original) Trs mauvais service plusieurs reprises.
Jan 7th, 2023

(Translated by Google) I'm not to buy I'm looking for another type of jewelry (Pandora) a lady told me more or less I can find it I was surprised the friendliness of the employee probably next time I'm looking for jewelry I I will go to your house. (Original) Je ne suis pas a acheter je cherche un autre type de bijouterie ( Pandora ) une dame ma indique plus ou moins je peut la trouver jtais tonne la gentillesse de lemploy surement la prochaine fois que je vais cherche une bijoux jirai chez vous.
Nov 1st, 2022

(Translated by Google) I am totally shocked at the dismal service. Saleswomen would rather talk to each other than offer help to customers. And your employee Diane, in addition to being incompetent, judges customers by their appearance / clothing with a look of disgust. I ask her about pretty rings, and she recommends the cheapest and most old-fashioned items, as if I couldn't afford something much more expensive. Unfortunately, I couldn't get the answers I wanted. I strongly advise against. (Original) Je suis totalement choqu du service lamentable. Les vendeuses prfre parler entre elles que doffrir de laide aux clients. Et votre employ Diane , en plus dtre incomptente, juge les clients selon leurs apparences/ leurs habillements avec un regard de dgot. Je lui pose des questions sur des jolies bagues, et elle me conseille les articles les moins chers et les plus dmods, comme si je ne pouvais pas moffrir quelque chose de bien plus dispendieux. Je nai malheureusement pas pu obtenir les rponses que je souhaites. Je dconseille vivement.
Mar 26th, 2023

(Translated by Google) Update your opening hours! It's pretty flat to hit the face in front of the door. Beautiful jewel but two of mine have a lot of misery. My ring lost its stone, stone change $35 and 7 days after oops disappeared. Decides to go there when I realize it, checks the opening hours and 7:30 p.m. the shop is closed. My navel jewelry took 4 repairs before it lasted over a month. * Please note that the two franchises, Terrebonne and Repentigny are not affiliated. So no possibility of playing between the two shops and the one in Terrebonne, does not keep any customer register (I wanted to call for my purchases, date and price on file and I was told that he did not have this type of system). Poor service by two employees who spent 1 hour persisting in buying a piece of jewelry, who, by the way, said that they had never had this model in the store, that I was in the wrong jewelry store and that it could nothing to do for me given that my spouse did not put it in my file. The next day, I came back with the bill! The only one who knew how to give me exemplary service and with whom I have never been disappointed, her Madame Diane. Professional, attentive, understanding, friendly. Not very flexible on their policy. That stops at their product warranties. (Original) Mettre jour vos hrs douverture ! Cest assez plate de ce cogner la face devant la porte. Beau bijou mais deux des miens ont bcp de misre. Ma bague a perdu sa pierre, changement de pierre 35$ et 7 jours aprs oups disparu. Dcide dy aller au moment o je men suit rendu compte, vrifie les hrs douverture et 19h30 la boutique est ferme. Mon bijoux de nombrils a pris 4 rparations avant quelle tienne plus dun mois. * noter, les deux franchises, soit Terrebonne et Repentigny ne sont pas affili. Donc aucune possibilit de jouer entre les deux boutique et celle de Terrebonne, ne tiens aucun registre clients (jai voulu appeler pour mes achats, date et prix au dossier et on ma rpondu quil navait pas ce type de systme). Service mdiocre par deux employe qui ont passer 1hrs mobstiner sur lachat dun bijou, qui soit dit en passant, disait navoir jamais eu ce modle en boutique, que je me trompais de bijouterie et quil pouvait rien faire pour moi tant donner que mon conjoint ne la pas mis dans mon dossier. Le lendemain, je suis revenue avec la facture ! La seule qui a su me donner un service exemplaire et avec qui jai jamais t dus ses Madame Diane. Professionnel, lcoute, comprhensive, sympathique. Pas trs flexible sur leur politique. Cela sarrte leur garantis de produit.
Nov 12th, 2021

(Translated by Google) A saleswoman of a certain age accused me of having put a ring in my suitcase or my pocket, Madame was not sure!!!. After she checks out and notices that I had no ring on me! And realized that I was not in a good mood! Without any excuse from him kicks me out and plays the victim! You should check the CVs and the level of dementia of your employees please!!! I'm not going to stop there! (Original) Une vendeuse d'une certaine ge ma accuser d'avoir mis une bague dans ma valise ou ma poche madame tait pas certaine!!!. Aprs qu'elle est vrifier et remarquer que j'avais aucune bague sur moi ! Et ralis que j'tais pas de bonne humeur ! Sans aucun excuse de sa part me met dehors et joue la victime ! Il faudrait vrifier les CV et le niveau de dmence de vos employs SVP!!! Je vais pas en rester l !
Oct 4th, 2021