Deneigement - Forfait Dicaire

Jan 27th, 2023

Came late after 10am, after calling. Leaving for work early in the morning is no fun, when are already more than 10cm of snow and banks formed by clearing the street. In the evening just passed in a hurry doing an incomplete job. Because is Friday 13?
Jan 8th, 2023

Jan 1st, 2023

(Translated by Google) Buy yourself a shovel. More efficient (Original) Acheter vous une pelle. Plus efficace
Dec 28th, 2022

(Translated by Google) Since the start of the season, my husband must have missed more than 4 days of work because the snow removal had not been done. Sometimes the snowplows came at 11 a.m. and sometimes not before 6 p.m. Only once or twice did they show up before 7 a.m. I even missed important medical appointments because they didn't show up. On several occasions we have simply been forgotten by their confessions. We understand that there are not enough people, and that people start and do not know the run, but we still paid for a service that we did not have. Several times we tried to contact the company in order to understand what was going on, during and outside the storm, I only received one call, and the lady very kindly told me that it would not happen again... Unfortunately, with every storm we have to call for snow removal. This morning, during my call to the snow plow, I asked him what was going on very calmly, when he told me that we were the last of the run, and that from now on we were going anyway paid because we had exceeded the amount of snow in the contract. He also told me that we were lucky because normally it is twice what he charges us for the winter, then said good day madam and hung up on me. First, we never asked for a discount or anything so I don't understand how we would have gotten a 50% price. Second, we called back to find out why, he told us he had no time to waste with us, and hung up. The lack of professionalism and politeness encountered on several occasions (except from the lady I spoke to) is incredible and incomprehensible We never raised our voices or were aggressive, and our two checks were cashed on time The contract stipulates 250cm of snow, and we completely understand that, but the contract is a two-way street and they also have a snow removal obligation. I am still waiting for their call, and several emails have been sent. (Original) Depuis le dbut de la saison, mon mari a d manquer plus de 4 jours de travail car le dneigement navait pas t fait. Parfois les dneigeurs passaient 11 h et parfois pas avant 18h00. Une fois ou deux seulement ils sont passs avant 7h am Jai mme manqu des rdv mdicaux importants car il ne passaient pas. A plusieurs reprise nous avons simplement t oublis de leurs aveux. Nous comprenons quil manque de monde, et que les gens commencent et ne connaissent pas la run, mais nous avons quand mme pay pour un service que nous navons pas eu. A plusieurs reprises nous avons essay de contacter la compagnie afin de comprendre quest ce quil se passait, pendant et hors tempte, je nai reu quun appel, et la dame ma trs gentiment dit que a ne se reproduirait pas Malheureusement, chaque tempte nous devons appeler pour tre Dneiger. Ce matin, lors de mon appel au dneigeur, je lui demandais ce quil se passait trs calmement, quand il ma dit que nous tions les derniers de la run, et qu partir de maintenant, nous allions de toute faon pay car nous avions dpass la quantit de neige dans le contrat. Il ma galement dit que nous tions chanceux car normalement cest le double de se quil nous charge pour lhiver, puis ma dit bonne journe madame et ma raccroch au nez. Premirement, nous navons jamais demand une rduction ou quoi que ce soit donc je ne comprends pas comment on aurait eu un prix 50%. Deuximement, nous avons rappel pour comprendre pourquoi , il nous a dit quil navait pas de temps perdre avec nous, et raccrocher. Le manque de professionnalisme et de politesse rencontr plusieurs reprise (sauf de la dame qui jai parl) est incroyable et incomprhensible Nous navons jamais lev la voix ou t agressifs, et nos deux chques ont bien t encaisss temps Le contrat stipule 250cm de neige, et on le comprend compltement, mais le contrat est double sens et ils ont galement une obligation de dneigement. Jattends toujours leur appel , et plusieurs mails ont t envoys.
Mar 22nd, 2023