Valentine

(Translated by Google) It's very good, good service and nice welcome (Original) C'est trs bon, bon service et belle acceuille
May 2nd, 2023

Apr 15th, 2023

(Translated by Google) Sunday April 9th 5:50 p.m., the restaurant closes at 7:00 p.m. according to the schedule and NO note displayed indicates that it closes earlier. As I enter the corridor of the Halte to head for the Valentine, the clerk arrives at the door and locks it. I knock on the door, he comes up to me and stupidly says "we're closed" and closes the door without listening to what I was saying. I knock another time, the 2 clerks come and open the door. I ask them why the poster says 7:00 p.m., it's 5:50 p.m. and it's crossed out, they say "my boss tells me to close early" when there are at least 7-8 people in the restaurant and others who arrived to go there. I retort that they are still open according to the schedule and the posters and they say to me "Well, it's Easter, we have the right to holidays too" and closes the door immediately. Very ordinary, the restaurant is still open according to the schedule and everything but the comis decide that they bar earlier most likely to avoid having customers close to closing (which was only in 1h10) and to be able to leave earlier. UNACCEPTABLE. You work in catering and well that's how it works in catering. If it would have been 10 minutes before the end I could have understood but the.. In short, I will never set foot in a Valentine again and I will not hesitate to tell my bad experiences to anyone who will tell me about Valentine and in particular this one. In addition, I want to be contacted to formulate an official complaint, an employee who acts like this with a client, it is intolerable and he should lose his job on the spot. (Original) Dimanche le 9 avril 17h50, le restaurant ferme 19h00 selon lhoraire et AUCUNE note affich indique quil ferme plus tt. Comme jentre dans le corridor de la Halte pour me diriger vers le Valentine, le comis arrive la porte et la vrouille. Je cogne dans la porte, il viens me voir et me dit btement on est ferm et referme la porte sans couter ce que je disais. Je cogne une autre fois, les 2 comis viennent et ouvre la porte. Je leurs demande pourquoi laffiche dit 19h00, quil est 17h50 et que cest barr, on me dit mon boss ma dis de ferm plus tt alors quil y a au moins 7-8 personnes dans le resto et dautres qui arrivaient pour y aller. Je rtorque quils sont encore ouvert selon lhoraire et les affiches et on me dit Ben la cest pques ont a le droit des congs nous aussi et referme la porte aussitt. Trs ordinaire, le restaurant est encore ouvert selon lhoraire et tout mais les comis dcident quils barrent plus tt fort probablement pour viter davoir des clients prs de la fermeture (qui tait seulement dans 1h10) et pouvoir quitter plus tt. INNACEPTABLE. Vous travailler en restauration et bien cest comme sa que sa marche en restauration. Si sa aurais t 10 minutes avant la fin jaurais pu comprendre mais la.. Bref, plus jamais je ne remettrai les pieds dans un Valentine et je ne gnerai pas de dire ma mauvaises expriences tout ceux qui me parleront de Valentine et en particulier celui-ci. De plus, je veux quon me contacte pour formuler une plainte officielle, un employ qui agis comme sa avec un client, cest intolrable et il devrait perdre sa job sur le champ.
Apr 8th, 2023

Apr 6th, 2023

Food : 4/5 | Service : 4/5 | Atmosphere : 4/5 More
Apr 1st, 2023