Spa Laurentides

(Translated by Google) Great A1 service!!! Very impressed with the professionalism and customer service oriented approach. I highly recommend! (Original) Excellent service A1!!! Trs impressionne par le professionnalisme et l'approche axe sur le service client. Je recommande fortement!
May 19th, 2023

awesome work, really great service, great English
May 17th, 2023

(Translated by Google) Very good service, kind, polite, punctual and job well done. THANKS (Original) Trs bon service, gentil, polie,ponctuel et travail bien fait. Merci
May 16th, 2023

Raymond fixed my inflatable hot tub when everybody else didnt even want to look at it . He came over and said he was going to try to fix it and he did !!! Super professional !!! Honest and fast !!! 5 star service :)
May 7th, 2023

(Translated by Google) We had our spa winterized last fall by this person. He seemed to know what he's doing. A few weeks later, while I was clearing my yard, I heard my spa motor! It hadn't been unplugged and had been running empty for weeks! I write to Mr. on this subject and he affirms that he indeed disconnected my spa and that it must be us who reconnected it!!! Why would we do this when our spa was empty and wintering??? This spring, I contacted him again to ask him questions, but the gentleman ignored my text messages... I will never do business with this company again... Follow-up and Response to Spa Laurentides: I wrote to you at the same number that I have always used and before you answered quickly... Also you never mentioned the need to close the fuse in the house, otherwise we would have done it and will do it in the future as extra security. But that doesn't change the fact that the spa was not properly unplugged. To err is human, but the fact that you are not ready to recognize your mistake (that you are blaming us) and flee from your responsibilities constitutes the main problem and the proof that your customer service is failing. (Original) Nous avons fait hiverner notre spa l'automne dernier par cette personne. Il semblait savoir ce qu'il fait. Quelques semaines plus tard, alors que je dneigeais ma cour, j'ai entendu le moteur de mon spa! Il n'avait pas t dbranch et fonctionnait vide depuis des semaines ! J'cris monsieur ce sujet et il affirme qu'il a bel et bien dbranch mon spa et que ce doit tre nous qui l'avons rebranch !!! Pourquoi aurions-nous fait a alors que notre spa tait vide et hiverner??? Ce printemps, je le recontacte pour lui poser des questions, mais monsieur ignore mes textos... Je ne ferai plus jamais affaires avec cette cie... Suite et Rponse Spa Laurentides : Je vous ai cris au mme numro que j'ai toujours utilis et avant vous rpondiez rapidement... De plus vous n'avez jamais mentionn la ncessit de fermer le fusible dans la maison, sinon nous l'aurions fait et le ferons l'avenir comme scurit supplmentaire. Mais cela ne change rien au fait que le spa n'a pas t correctement dbranch. L'erreur est humaine, mais le fait que vous n'tes pas prt reconnatre votre erreur (que vous nous mettez sur le dos) et fuyez devant vos responsabilits constitue le problme principal et la preuve que votre service a la clientle est dfaillant.
May 16th, 2023