The Nordic spa Mont Ste-Anne

Apr 17th, 2023

Apr 15th, 2023

(Translated by Google) Very disappointing ! No more staff, I was on a Saturday for my daughter's birthday, I paid for 5 people, no services, nothing to eat, say the order did not come in on a Saturday, badly clean bath that was not checked from the day with hair and lack of closing, closed installations, in the steam bath no essence essential oil a bad smell of humidity ect .... not the taste of returning poorly maintained and in addition they rent chalets associated with the hot tub. I wrote personally I liked the response. (Original) Trs dcevant ! Plus de personnels , j'ai t un samedi pour la fte de ma fille , j'ai payer pour 5 personnes aucun services , rien manger sois disant la commande pas entre un samedi , bain mal propre qui n'a pas t contrl de la journe avec cheveux et manque de clore , des installation ferm , dans le bain vapeur aucune essence huile essentiel une mauvaise odeur d'humidit ect.... pas le got d'y retourner mal entretenu et en plus ils loue des chalets associ au spa . J'ai cris personnellement j'aimais eu de rponse.
Apr 4th, 2023

(Translated by Google) I put three stars and my stars only go to the employees who welcomed me & who were frank with me. First, I had booked a package on tuango, the intermediary went bankrupt and no one saw fit to notify me when I called (before my visit). I had a meal included... but no more chefs on site... very simple little bistro with few options. During my visit the only option was pizza since the order for the Bistro had not been done. I also had a massage included.. no massage therapist. The service is no longer offered for an indefinite period. Hearth in one of the broken down yurts. Very small spa but fortunately not very busy. Owner very negligent of his customers and facilities. But what saved my visit was the great friendliness of the two employees present!! (Original) Jai mis trois toiles et mes toiles vont uniquement aux employes qui mont accueillit & qui ont t franches avec moi. Premirement, javais book un forfait sur tuango, lintermdiaire a fait faillite et personne na cru bon de maviser lors de mon appel (avant ma visite) Javais un repas dinclus.. mais plus de chefs sur place petit bistro trs simple et avec peu doptions. Lors de ma visite la seule option tait la pizza puisque la commande pour le Bistro navait pas t effectue. Javais galement un massage dinclus.. aucune massothrapeute. Le service nest plus offert et ce pour une dure indtermine. Foyer dans lune des yourte en panne. Spa trs petit mais heureusement peu achaland. Propritaire trs ngligeant de ses clients et des installations. Mais ce qui a sauv ma visite cest la grande aimabilit des deux employes prsentes!!
Mar 19th, 2023

(Translated by Google) Don't go to the very shabby clean. zero maintenance, Unacceptable after a pandemic. So disappointed for my daughter, her first experience was beyond disappointing, we didn't stay more than an hour. The baths are disgusting, it smelled bad, the water is gray, the falls are non-functional, all the torches empty of Propane to warm up and for the atmosphere. The owner had been informed the day before and did nothing for the next day. What about showers full of mold, dripping walls, paint lifts unventilated. The rest areas at the cold limit the non-functional heaters. The supposedly eucalyptus steam bath, but instead smells musty full of bacteria. For the few people who were there, no one dared to enter. I have never left such a comment, but there I have no choice. This owner is royally crazy about the condition of his spa ...... Even with several complaints from customers. It was inconceivable to see that. Supporting photos I did not take everything that I could see. PS: in addition access to the spa in the evening is from 5 to 9 for the price and it closed tonight at 7:00 p.m. if I did not speak I would steal 2 hrs. (Original) N'allez pas la trs mal propre. zro entretien, Inacceptable aprs une pandmie. Tellement dus pour ma fille, sa premire exprience a t plus que dcevante, nous ne sommes pas restes plus de une heure. Les bains sont dgueulasses il sentais mauvais, l'eau est grise, les chutes sont non fonctionnel, tous les flambeaux vide de Propane pour rchauffer et pour l'ambiance. Le propritaire avait t mis au courant la veille et n'a rien fait pour le lendemain. Que dire des douches pleine de moisissure, les murs dgoulinants, la peinture lve non ventil. Les aires de repos la limite froide les chauffages non fonctionnel. Le bains vapeur supposment l'eucalyptus, mais au lieu de a sent le renferm plein de bactries. Pour le peu de gens qui tait l , personne n'osais y entrer. Jamais je n'ai laiss de tel commentaire, mais l je n'ai pas le choix. Ce propritaire ce fou royalement de la condition de son spa ...... Mme avec plusieurs plaintes des clients. Ce fut inconcevable de voir a. Photos l'appui je n'aie pas tout pris ce que j'ai pu voir. PS: en plus l'accs au spa en soire est de 5 a 9 pour le prix et il fermait ce soir a 19:00 si je ne parlais pas je faisait voler 2 hrs.
Mar 10th, 2023