Tran Climatisation

Positive: Professionalism, Quality
May 23rd, 2023

The person who came for the diagnostic gave great service but the job wasnt complete and I was told I would be contacted to coordinate further repairs. I was not contacted, I called and emailed multiple times and no one got back to me. So 3 weeks later my air cirulculator is still broken and I paid a diagnostics. I previously delt with them for my AC and it was great. Service: HVAC system repair
May 13th, 2023

(Translated by Google) Poor service !!! During the phone call for the maintenance appointment for my wall-mounted air conditioner, it was understood that the cost of cleaning (indoor and outdoor unit) would be $240 + taxes or $340 + taxes if really dirty. Installation of my air conditioner October 2020. Use summer 2021 and summer 2022. Cleaning was done on the outdoor unit ONLY. The technician mentioned to me that the indoor unit did not need to be cleaned. (on the service call is written that I ASKED TO CLEAN ONLY THE EXTERIOR) MUST !!! The technician stayed barely 20 minutes and the cost: $333.43. In the future, I will take another company than Tran Climatization for the maintenance of my air conditioner!!!! (Original) Mauvais service !!! Lors de l'appel tlphonique pour le rendez vous d'entretien de mon climatiseur mural, il tait entendu que le cot du nettoyage (unit intrieure et extrieure) serait de 240$ + taxes ou 340$ + taxes si vraiment sale. Installation de mon climatiseur octobre 2020. Utilisation t 2021 et t 2022. Le nettoyage a t fait sur l'unit extrieure SEULEMENT . Le technicien m'a mentionn que l'unit intrieure n'avait pas besoin d'tre nettoye. (sur l'appel de service est crit que J'AI DEMAND DE NETTOYER UNIQUEMENT L'EXTRIEUR) FAUT !!! Le technicien est rest peine 20 minutes et le cot: 333,43$. l'avenir, je vais prendre une autre compagnie que Tran Climatisation pour l'entretien de mon climatiseur !!!! Service: A/C system maintenance
May 13th, 2023

(Translated by Google) Excellent service, knowledgeable technician (Original) Excellent service, technicien comptent Service: Heating system repair
Apr 12th, 2023

Positive: Professionalism, Punctuality
Apr 10th, 2023