Lanctôt Couvre-Sol Design

May 19th, 2023

Good place to come shopping for flooring items.
May 1st, 2023

(Translated by Google) To date good service (Original) date bon service
Apr 10th, 2023

Mar 15th, 2023

(Translated by Google) So disappointed! It is even catastrophic! I ask for the CLEAREST floor possible. They send me a sample and it works for me. But since it's not my job, I was not suspicious when I should have been warned. Because then I would have chosen another floor. I have the same type of engineered wood in my bedroom and there aren't such dark masses everywhere. It's sad! Also, as the old floor had to be removed... I paid a real fortune for it, but the first two workers who came there completely abandoned the site because it was too difficult for them!!!! So I have to cancel the acoustician twice and delay other work in my apartment until Lanctot, who hired these two people, finds someone else. I'm so sorry because I have to explain to people who come to my house that it's not my choice and that the second installer who came next didn't care about aesthetics and placed the boards anyhow with large dark masses. When he could have put them in the closets and under the wardrobe, the washer and the dryer. My apartment is losing its value when I thought it would regain it by redoing this floor. And all this for a lot of money. And I won't list all the other problems. What regrets. So be CAREFUL and inquire instead of trust Total loss. Too expensive and too trying poof all over again PS even if they write to me that there have been multiple exchanges, I have NEVER been shown photos of the kind of floor it will give in the end! NEVER. Only a sample of my requested color. SUPPORTING EVIDENCE. I have kept all emails. And the many emails come mainly from the fact that our union (self-management) refused the floor thickness I wanted! I'm not stupid enough to buy an ugly sushi floor if I was shown the end product and not just a sample (Original) Tellement due! Cest mme catastrophique! Je demande un plancher le PLUS CLAIR possible. On menvoie un chantillon et cela me convient. Mais comme ce nest pas mon mtier, je ne me suis pas mfie alors quon aurai du me prvenir. Car alors jaurais choisi un autre plancher. Jai le mme type de bois dingnierie dans ma chambre et il ny a pas des masses si sombres partout. Cest dsolant! Aussi, comme il fallait enlever lancien plancher jai pay une vritable fortune pour cela, mais les deux premiers ouvriers qui sont venus ont abandonn carrment le chantier car trop difficile pour eux!!!! Donc, je dois dcommander deux fois lacousticien et retarder dautres travaux dans mon appartement le temps que Lanctot qui a engag ces deux personnes trouve quelquun dautre. Je suis tellement dsole car je dois expliquer aux gens qui viennent chez moi que ce nest pas mon choix et que le second installateur qui est venu ensuite ne sest pas souci desthtique et a place les planches nimporte comment avec de grosses masses sombres. Alors quil aurait pu les mettre dans les placards et sous la penderie, la laveuse et la scheuse. Mon appartement perd de sa valeur alors que je pensais quil en reprendrait en faisant refaire ce plancher. Et tout cela pour bien cher. Et je nnumrer pas tous les autres problmes. Que des regrets. Donc, soyez PRUDENTS et informez-vous au lieu de faire confiance Perte totale. Trop cher et trop prouvant pouf tout recommencer PS mme si on mcrit quil y a eu de multiples changes, JAMAIS on ne ma montr de photos du genre de plancher que cela donnera la fin! JAMAIS. Seulement un chantillon de ma couleur demande. PREUVES LAPPUI. Jai conserv tous les courriels. Et les nombreux courriels viennent surtout du faite que notre syndicat (autogestion) refusait lpaisseur de plancher que je voulais! Je ne suis pas assez stupide pour acheter un plancher sushi laid si on mavait montr le produit final et non pas un simple chantillon
May 22nd, 2023