Espace LumiDécor

Apr 29th, 2023

(Translated by Google) Very good price, many choices and exceptional after-sales service (Original) Trs bon prix,beaucoup de choix et service aprs vente exceptionnel
Jan 3rd, 2023

Nov 5th, 2022

Nov 29th, 2021

(Translated by Google) If I could put 0 stars, I would! We received good service in store. We are listening to a return call for the availability of a light. We needed it before January 1st (it apparently had no problem). The store no longer returns my calls and I now learn that it will be closed for the entire holiday season so there is no way for me now to have the lights on time because I was relying on them. An order of almost $1000 that will go to anyone but this store. To follow up on the store's response, we came to the store on December 19. No, we didn't leave a deposit and luckily! Sbastien confirmed to me that a light fixture was in the warehouse but that he would find out the next day to let me know if it would be possible to have it before January 1st WITHOUT ADVISING ME THAT YOU WERE CLOSED FROM DU 22. (Relevant information to know). So he told me he would call me on the 20th to confirm whether or not it would be possible to have it. Otherwise, we would have chosen another luminaire to replace the set and deposit an official invoice. (We live 1 minute from the store, travel was not a problem). According to him, everything was perfect. It was later that I had difficulty getting follow-ups and that I learned that you were closed for the holidays. So, I totally don't think I was wrong and on the contrary, this proves that your store offers very bad service, even when responding to my google reviews. At no time will I refer your store, even that I will specify to my relatives, friends, acquaintances of my deplorable experience to ensure that if they still go shopping at your store, that they are aware of the risks. (Original) Si je pouvais mettre 0 toile, je le ferais! Nous avons recu un bon service en magasin. Nous attentions un retour dappel pour la disponibilit dun luminaire. Nous en avions besoin avant le 1e janvier (il avait apparemment aucun problme) . Le magasin ne retourne plus mes appels et japprend maintenant quil sera ferm pour tout le temps des ftes donc aucun moyen pour moi maintenant davoir des luminaires temps car je me fiais sur eux. Une commande de prs de 1000$ qui ira nimporte qui sauf ce magasin. Pour faire suite la rponse du magasin, nous sommes venus le 19 dcembre en magasin. Non nous navons pas laiss de dpot et bien par chance! Sbastien ma confirm quun luminaire tait lentrept mais quil se renseignerait ds le lendemain pour maviser sil serait possible de lavoir avant le 1e janvier SANS MAVISER QUE VOUS TIEZ FERMER PARTIR DU 22. (Information pertinente savoir). Donc, il mavait dit quil mappellerais le 20 pour me confirmer si oui ou non il serait possible de lavoir. Dans le cas contraire, nous aurions choisi un autre luminaires pour remplacer lensemble et faire le dpot dune facture officielle. (Nous habitons 1 minutes du magasin, le dplacement ntait pas un problme). Selon lui, tout tait parfait. Cest par la suite que jai eu de la difficult avoir des suivis et que jai appris votre fermeture pour le temps des ftes. Donc, je ne crois totalement pas que jtais dans le tords et bien au contraire, ceci prouve que votre magasin offre de trs mauvais service, mme lors de vos rponses mon avis google. En aucun moment je rfrerais votre magasin, meme que je vais prciser mes proches, amis, connaissances de mon exprience dplorable pour massurer que sil vont tout de meme magasiner votre boutique, quil soit au courant des risques.
Dec 25th, 2022