Lunetterie New Look

Excellent service!!
Apr 18th, 2023

(Translated by Google) Not strong (Original) Pas fort
Apr 7th, 2023

(Translated by Google) The optometrist who tried to "help" us was really rude, and he doesn't listen (the old gentleman). He tried to say we missed our last appointment because the file didn't mention we were coming, but we had BOTH email confirmations, but he didn't care. We will not be returning in the future. Edit: I have yet to receive a response to the email I sent 2 weeks ago. I would like an answer as soon as possible. Edit 2: it's been 4 months since my complaint and I haven't heard from anyone. This company clearly does not care, and a similar review below wrote about an unpleasant man on the phone, who I'm assuming is the same person I dealt with. If you feel like having your inquiries neglected, then this place is right for you. (Original) L'optometriste qui avait essayer a nous "aider" tait vraiment impolie, et il n'coute pas (le vieux monsieur). Il a essay de dire que nous avions manqu notre dernier rendez-vous parce que le dossier ne mentionnait pas notre venue, mais nous avions les DEUX confirmations par e-mail, mais il s'en fichait. Nous ne reviendrons pas dans la futur. Edit: J'ai pas encore reu une rponse au courriel j'ai envoy 2 semaines passes. Je voudrais une rponse le plus tt que possible. Edit 2: it's been 4 months since my complaint and I haven't heard from anyone. This company clearly does not care, and a similar review below wrote about an unpleasant man on the phone, who I'm assuming is the same person I dealt with. If you feel like having your inquiries neglected, then this place is right for you.
Apr 6th, 2023

(Translated by Google) Excellent service, courteous and efficient! THANKS (Original) Excellent service, courtois et efficace! Merci
Mar 14th, 2023

(Translated by Google) I've been there a few times and the service has always been good. However, I called today for an appointment, the man on the phone was impatient, unpleasant and unprofessional. I gave up being talked to like that. It seemed way too complicated for a simple eye exam. (Original) a fait quelque fois que jy vais et le service a toujours t correct, sans plus. Par contre, jai appel aujourdhui pour un rendez-vous, lhomme au tlphone tait impatient, dsagrable et non professionnel. Jai laiss tomber me faire parler comme a. a paraissait beaucoup trop compliqu pour un simple examen de la vue.
Mar 9th, 2023