Conservatoire de musique de la Monteregie

(Translated by Google) They refunded the money for the music awakening class, because they witnessed a scene of anger from a 4 year old boy!! The first day of the course!! without giving himself the time to find out the reason for his anger and to wait for him to calm down. At the entrance to the room the teacher said that for health reasons my husband could not enter the class with our son, which was NEVER reported during registration. The teacher felt that our son was unprepared and offered to refund the money. The next day they made said refund, without calling us or just writing an email to clarify what had happened The way of proceeding was very disappointing: They did not take into account the context of the situation, they made the decision to cancel the course based only on the professor's version of the facts, no one took the time to call us to clarify... very disappointing. (Original) Ils ont rembours l'argent pour le cours d'veil de musique, car ils ont t tmoin d'une scne de colre d'un garon de 4 ans !! Le premier jours du cours!! sans se donner le temps de connatre la raison de sa colre et d'attendre qu'il se calme. A l'entre de la salle le professeur a dit que pour des raisons sanitaires mon mari ne pouvait pas entrer dans la classe avec notre fils, ce qui n'a JAMAIS t signal lors de l'inscription. Le professeur a estim que notre fils n'tait pas prpar et a propos le remboursement de l'argent. Le lendemain, ils ont effectu ledit remboursement, sans nous appeler ni simplement crire un e-mail pour clarifier ce que c'tait pass La faon de procder a t trs dcevante : Ils n'ont pas tenu compte du contexte de la situation, ils ont pris la dcision d'annuler le cours en se basant uniquement sur la version des faits du professeur, personne n'a pris le temps de nous appeler pour clarifier... trs dcevant.
Aug 19th, 2021

Positive: Professionalism
Apr 4th, 2021

Positive: Professionalism, Quality
Mar 28th, 2021

Positive: Professionalism
Jan 13th, 2021

(Translated by Google) Very educational and professional (Original) Tres pedagogue et professionnel
Aug 20th, 2020