GMF UMF Charles Lemoyne

Very nice resident doctors but terrible terrible reception. One receptionist only speaks french and closes the line in my face every time i try to get an appointment. Ive tried to get appointments for my son after i gave birth but they refuse to listen to me and more than once they put me in hold while im still talking. Very rude unprofessional and just plain disrespectful. My advice is to go find another place that respects its costumers
May 14th, 2023

(Translated by Google) It's the first time I've had so much service! When your doctor's secretary is not there, you are told that it is not their problem instead of being careful and finding a solution! The more the years pass, the worse the service becomes.. it's deplorable! (Original) C'est la premire fois que j'ai un service autant de ma***! Quand la secrtaire de ton mdecin n'est pas l on te rpond que ce n'est pas leur problme au lieu d'tre bien veillant et de trouver une solution ! Plus les annes passes, pire le service devient..c'est dplorable !
Apr 27th, 2023

(Translated by Google) April 19, 2023 Dr. Kevin Sweeney treated my 94 year old father well for his knee pain. He was polite, friendly and respectful towards him. Much success in your career!! Thank you very much, Dr. Sweeney hit (Original) 19 avril 2023 Dr. Kevin Sweeney a bien soigner mon pre 94 ans pour sa douleur au genou. Il tait poli, sympathique et respectueux envers lui. Beaucoup de succs en votre carrire!! Merci beaucoup, Dr. Sweeney succs
Mar 29th, 2023

(Translated by Google) I call Saturday at 7:55 it tells me it's closed, I call at 8:00, the volume of calls is too high to answer. At 9:00 I managed to get the line, but there was no more room and to call back on Sunday morning. Obviously the same scenario. I'm told to go to the hospital emergency room for a UTI, while others are really there for urgent care. And of course the pharmacist cannot give me medicine without a prescription. So I have to wait until Monday morning, call at 7:00 and lose a day of work to maybe get an appointment, if I'm lucky. I really need to have antibiotic treatment to get rid of this UTI... (Original) Jappelle samedi 7:55 a me dit que cest ferm, jappelle 8:00 , le volume dappels est trop important pour rpondre . A 9:00 je russis avoir la ligne, mais il ny a plus de place et de rappeler dimanche matin. videmment mme scnario. On me dit de me prsenter aux urgences de lhpital pour une infection urinaire, alors que dautres sont vraiment l pour des soins urgents . Et bien sr le pharmacien ne peut pas me donner de mdicament sans ordonnance. Alors je dois attendre lundi matin , appeler ds 7:00 et perdre une journe de travail pour peut tre avoir un rdv, si je suis chanceuse . Jai vraiment besoin davoir un traitement antibiotique pour me dbarrasser de cette infection urinaire
Mar 21st, 2023

(Translated by Google) I would like to file a complaint against this clinic, the staff is completely incompetent.. I have had to call the secretary twice now because she forgot to send me the request form for a blood test when the doctor told me I should make one again as soon as possible!! In addition they had forgotten for 2 weeks to give me the results of my first blood test when I had a positive result for mononucleosis!!! Honestly the secretaries should be fired immediately and if I could I would drag them to class! (Original) J'aimerais porter plainte contre cette clinique, le personnel est compltement incomptent.. cela fait 2 fois que je dois rappeller la secrtaire car elle oubli de m'envoyer le formulaire de demande pour une prise de sang alors que le mdecin m'as dit qu'il faudrait que j'en refasse une le plus vite possible !! De plus ils avaient oublier pendant 2 semaine de me donner les rsultats de mes premiers test sanguin alors que j'avais un rsultats positif la mononuclose !!! Sincrement les secrtaire devrait tre renvoyer immdiatement et si je le pourrais je les trainerais en cours !
Feb 5th, 2023