Gestion Immoplex Inc.

Excellent service
May 9th, 2023

May 9th, 2023

(Translated by Google) We have been doing business with immoplex for several years honestly nothing to say. Good quality of service always attentive. (Original) On fait affaire avec immoplex depuis plusieurs annes honntement rien dire .Bonne qualit de service toujours l'coute.
May 4th, 2023

Gestion Immoplex Inc have been managing our new condo for the past year. They have done a phenomenal job so far. The management team is responsive, very professional, and reliable. Looking forward to continue this partnership.
May 2nd, 2023

(Translated by Google) I am the administrator of a condominium (condo tower) and Immoplex is our management company. I am very satisfied with the service received, in particular the professionalism and responsiveness of all the people at Immoplex with whom I have interacted to date. In particular, Yvan, the operations coordinator in charge of the condominium that I manage, is easily reachable by phone, and when I send him an email, I often receive the answer the same day or the next day. When we need service providers, Immoplex can get quotes for us. The advantage is that they recommend companies that they know have provided professional quality service in other condominiums, which is reassuring when you have to choose a new service provider. But we remain free to choose other service providers as well, and the management company then helps us to know if the quality/price ratio is correct, advantageous for us, or too expensive, in which case we (the 3 administrators) are better equipped. to negotiate prices with the provider-candidate. Immoplex also helped us obtain better insurance contracts for the condominium (a little cheaper and better covered). The operations coordinator is surrounded by a team with several specialties, so if I have a very specific budget/finance question, for example, I know that he can check with a specialist on the point in question and get back to me. above with a detailed answer that will help me make the right decision for the condominium. I found the preparation and conduct of the meeting very professional. As a volunteer administrator, I find it reassuring to know that everything is done by the rules and that we respect the law (I don't want to be sued by a co-owner because we have poorly followed the laws applicable to the copro! Especially since some laws are quite complex to interpret when you are not a specialist in the field). If desired, the general meeting can be held online with Immoplex and this is practical for families with young children, and it allows all the co-owners to participate in this important moment in the life of the co-ownership even when 'they are on a business trip, for example. Quite frankly, talking around me about management companies to co-owner friends, I did not have a very good image of management companies (never available, do not answer phone or emails, expensive and we do not see the service ), but since I was elected administrator for our co-ownership and working with Immoplex, I feel really reassured that we follow the applicable law and regulations correctly, that we pay a reasonable price for the service providers , and that we have an emergency telephone line available 24/7 accessible to all residents (water damage, garage door that no longer opens, etc.) which means that even if the administrators were not available, there is always someone to rely on for an emergency. (Original) Je suis administrateur dune coproprit (tour de condos) et Immoplex est notre compagnie de gestion. Je suis trs satisfait du service reu, en particulier le professionnalisme et la ractivit de toutes les personnes dImmoplex avec qui jai interagit date. En particulier, Yvan, le coordonateur aux oprations en charge de la coproprit que je gre est facilement joignable par tlphone, et quand je lui envoie un courriel, je reois souvent la rponse la journe mme ou le lendemain. Quand on a besoin de prestataires de services, Immoplex peut obtenir les soumissions pour nous. Lavantage est quils nous recommandent des compagnies dont ils savent quelles ont apport un service de qualit professionnelle dans dautres coproprits, ce qui est rassurant quand on doit choisir un nouveau prestataire de service. Mais on reste libre de choisir dautres prestataires aussi, et la compagnie de gestion nous aide alors savoir si le rapport qualit/prix est correct, avantageux pour nous, ou trop dispendieux, auquel cas on (les 3 administrateurs) est mieux outill pour ngocier les prix avec le prestataire-candidat. Immoplex nous a aussi aid obtenir de meilleurs contrats dassurance pour la coproprit (un peu moins cher et mieux couvert). Le coordonateur aux oprations est entour dune quipe ayant plusieurs spcialits, fait que si jai une question trs prcise de budget/finances par exemple, je sais quil peut vrifier avec un spcialiste du point en question et me revenir l-dessus avec une rponse dtaille qui va maider prendre la bonne dcision pour la coproprit. Jai trouv la prparation et la tenue de lassemble trs professionnelles. En tant quadministrateur bnvole, je trouve rassurant de savoir que tout est fait dans les rgles et quon respecte la loi (je ne veux pas tre poursuivi par un copropritaire parce quon aurait mal suivi les lois applicables la copro ! Dautant que certaines lois sont assez complexes interprter quand on nest pas un spcialiste du domaine). Si on le souhaite, lassemble gnrale peut tre tenue en ligne avec Immoplex et cest pratique pour les familles avec de jeunes enfants, et a permet que tous les copropritaires puissent participer ce moment important de la vie de la coproprit mme lorsquils sont en dplacement professionnel par exemple. Bien sincrement, en parlant autour de moi des compagnies de gestion des amis copropritaires, je navais pas une trs bonne image des compagnies de gestion (jamais dispo, ne rpondent pas au tl ou courriels, cher et on ne voit pas le service), mais depuis que jai t lu administrateur pour notre coproprit et que je travaille avec Immoplex, je me sens vraiment rassur quon suit correctement la loi et les rglements applicables, quon paye un prix raisonnable pour les prestataires de services, et quon a une ligne tlphonique durgence dispo 24/7 accessible tous les rsidents (dgt deau, porte de garage qui ne souvre plus etc) ce qui fait que mme si les administrateurs ntaient pas disponibles, on a toujours quelquun sur qui compter pour une urgence.
Apr 18th, 2023