Boutique Prestige - Chaussures d’ici et d’Europe

(Translated by Google) The worst experience of my life! I see shoes on the display for sale at 50%, when I arrive to pay, THE OWNER, herself, tells me that it's 30%, I kindly tell her that they are on the display at 50%, she refuses all the same, claiming an error on her part. I mentioned to him the consumer protection laws which stipulate that the merchant has the obligation to respect the display. After several refusals on her part, THE OWNER herself ordered me to leave the shop, adding that she didn't need customers like me and that she did what she wanted at home. Important to mention that I was very polite and that I never raised my voice during our exchanges. My sister and I, being regular customers, the employees of this shop have always offered us quality service. The problem is the OWNER. It goes without saying that we will never go back there and that a complaint has been filed with the Consumer Protection Office. Your response Madam OWNER contains only falsehoods. There was no harassment, contempt, arrogance or scene on my part, the person accompanying me can testify to that. But surprise, yes, your malicious behavior. She is 93 years old, it is normal that she takes the time to buy two (2) pairs of shoes. There were a few Beautifell shoes on the 50% rack that your assistant admitted to putting there at your request. Moreover, the latter was very uncomfortable with your words, you could see the fear in her eyes. At the request of the Consumer Protection Office, I returned to your shop the next day to take two (2) photos to complete the file of my complaint because I was totally within my rights. and I could see that there were Beautifell still on the display of 50% including pink suede shoes that we see very well in the photos. In short, it was quite a month shock that I am used to frequenting classy stores. (Original) La plus mauvaise exprience de ma vie! Je vois sur le prsentoir des chaussures en vente 50%, lorsque j'arrive pour payer, LA PROPRITAIRE, elle mme, me dit que c'est 30%, je lui dit gentiment qu'elles sont sur le prsentoir 50%, celle-ci refuse tout de mme prtextant une erreur de sa part. Je lui ai mentionn la lois de protection du consommateur qui stipule que le commerant l'obligation de respecter l'affichage. Aprs plusieurs refus de sa part, LA PROPRITAIRE, elle mme, m'a ordonn de quitter la boutique en ajoutant qu'elle n'avait pas besoin de clientes comme moi et qu'elle faisait ce qu'elle voulait chez elle. Important de mentionner que j'ai t trs polie et que je n'ai jamais lev la voix durant nos changes. Ma soeur et moi, tant des clientes rgulires, les employes de cette boutique nous ont toujours offert un service de qualit. Le problme, c'est la PROPRITAIRE. Il va de soi que nous n'y retournerons jamais et qu'une plainte a t dpose l'Office de la protection du consommateur. Votre rponse madame la PROPRITAIRE ne contient que des faussets. Il n'y a eu aucun harclement, ni mpris, ni arrogance, ni scne de ma part, la personne qui m'accompagnait peut en tmoigner. Mais de la surprise, oui, de votre comportement malveillant. Elle a 93 ans, c'est normal qu'elle prenne le temps pour acheter deux (2) paires de chaussures. Il y avait quelques chaussures Beautifell sur le prsentoir de 50% que votre adjointe a admis avoir places l votre demande. D'ailleurs, cette dernire tait trs inconfortable de vos paroles, on voyait l'effroi dans son regard. la demande de l'Office de la Protection du Consommateur, je suis retourne votre boutique le lendemain pour prendre deux (2) photos pour complter le dossier de ma plainte car tant totalement dans mon droit. et j'ai pu constater qu'il y avait des Beautifell encore sur le prsentoir de 50% dont des chaussures rose en sude que nous voyons trs bien sur les photos. Bref, ce fut tout en choc mois qui ai l'habitude de frquenter des magasins de classe.
Sep 12th, 2022

Aug 15th, 2022

(Translated by Google) Sad confusing experience with buying from the website. Management of disappointing solutions. . Yet I was so happy to buy in a nice independent shop. (Original) Triste exprience de confusion avec lachat sur le site web. Gestion des solutions dcevantes. . Jtais pourtant si contente dacheter dans une jolie boutique indpendante.
Oct 24th, 2020

(Translated by Google) High prices and comfort is not always there, Expensive ARA shoes and beautiful painful blisters appeared very quickly, very disappointed. .... We understand the 3.7 stars (Original) Prix levs et le confort n'est pas toujours l, Chaussures ARA dispendieuses et de belles ampoules douloureuses sont apparues trs vite , trs due. .... On comprend le 3.7 d'toiles
Sep 23rd, 2020

(Translated by Google) Great service!! (Original) Super service!!
Feb 10th, 2019