DHI Chauffage Direct

I am a new homeowner and have a gas furnace that shutdown late on a Friday. I called a few different heating service companies and Nick (which I later found out is the owner of DHI) was not only the only one who picked up but was also kind enough to walk me through a safe and efficient bypass well after normal work hours so that I could have a functioning heating system over the weekend. He then scheduled a top technician first thing Monday morning who explained to me everything I need to know about owning a gas furnace. You don't see this kind of world class service often these days. I am lucky I stumbled across this company and they in turn gained a customer for life. I can't recommend this company enough for your heating needs. I would give it 10 stars if I could!!
Mar 27th, 2023

Jan 4th, 2023

I had my heat pump stop working after a power outage, which left me with no hot water nor heat as the cold December came. I called DHI via a reference from another company. I managed to get a hold of a man named Nick on the phone. He was extremely courtesy, and he made every effort to help me troubleshoot the problem before he sent a technician. He was actually trying to help me solve the issue to save me some money. This is so rare in today's world and is extremely appreciated. I called him Friday morning, troubleshooted for an hour, and returned his call to get a technician into my home the same day (on a Friday!). The technician named Jocelain was unbelievably knowledgeable. He had only worked on this specific unit twice, but quickly diagnosed the issue and maintained the system. He explained to me what he was doing and why it was important. I will be using these folks exclusively for my heating needs moving forward. Service: Heating system maintenance
Dec 12th, 2022

Service: Heating system repair
Nov 10th, 2022

Critical: Professionalism, Quality, Value
Sep 30th, 2022