Viva International

(Translated by Google) The worst experience of my entire life. I hope that anyone who wants to buy something in this store will read the comments before going to buy from these scammers. It is a family company and the man named Mathieu is the son of the owner. I purchased sewers and one was non-functional as the backsplash was non-functional. He offers you a guarantee, but it is a way for them to sell you their business, because you will say well there is a guarantee, they are serious, unfortunately not. Once there's a problem, they'll never fix it, they'll drive you around until you get discouraged and the son once told me that even if I'm going to complain to his boss (who is his father) it will be useless, because the latter was worse than him. I'm going to file my complaint against them so be very careful. I hope that future buyers will be smarter than me to come and read the comments before going to buy from these scammers. (Original) La pire exprience de toute ma vie . Jespre que toutes personne qui veut acheter de quoi dans ce magasin viendra lire les commentaires avant daller faire des achats chez ces arnaqueurs. Cest une compagnie familiale et le dnomm Mathieu est le fils du propritaire. Jai achet des couseuses et une tait non fonctionnelle, car le dosseret ntait pas fonctionnel. Il vous offre une guarantie, mais cest une faons pour eux de te vendre leurs affaires , car vous aller dire bon il ya la guarantie il sont srieux malheureusement non . Une fois quil ya un problme , il vont jamais la rparer il vont vous faire tourner en rond jusqu ce que vous vous dcourager et le fils ma dit un jour que mme si je vais me plaindre chez son patron (qui est son pre ) cela ne servira rien , car ce dernier tait pire que lui . Je vais dposer ma plainte contre eux alors faites trs attention . Jespre que les futur achterons seront plus intelligents que moi pour venir lire les commentaires avant daller acheter chez ces arnaqueurs .
Jun 11th, 2021

(Translated by Google) I had a very good service, I recommend 100% !! (Original) J'ai eu un trs bon service , je recommande 100% !!
May 3rd, 2021

(Translated by Google) Bad after sales service. Within an hour of receipt, I call to advise that the item does not fit. No refund that I am answered, even if not indicated on their invoice. I'm told I bought a sofa bed for $260, not $2000, so I should expect $260 quality. I answer that I therefore bought an article of poor quality? They tell me not to play on words... They don't reimburse. Period. And what's more, the guys didn't take a break to come to the south shore to deliver it to me... Nice favor! (Original) Mauvais service aprs vente. Dans l'heure suivant la rception, j'appelle pour signifier que l'article ne convient pas. Aucun remboursement qu'on me rpond, mme si aucunement indiqu sur leur facture. On me dit que j'ai achet un sofa-lit 260$, pas 2000$, donc je dois m'attendre une qualit de 260$. Je rponds que j'ai donc achet un article de pitre qualit? On me dit de ne pas jouer sur les mots... Qu'eux ne remboursent pas. Point final. Et qu'en plus les gars n'ont pas pris de pause pour venir jusque sur la rive-sud pour me le livrer... Belle faveur!
Jan 23rd, 2021

The worst experience with customer service. The mathieu guy is really rude and careless. He is so impolite and doesn't care about the customer. Don't go there!
Nov 18th, 2020

(Translated by Google) worst customer service i have experienced in my life. take your receipt if you buy there. you may receive your item damaged and may not even be the color you want. In my case I received an item in a damaged box, color did not match the photos and damaged items too. I called and they hung up on me when I tried to speak. in short worst customer service I have seen in my entire life (Original) pire service la clientle que j'ai connu de ma vie. prenez votre reu si vous achetez l-bas. vous pourriez recevoir votre article endommag et peut tre mme pas la couleur dsire. Dans mon cas j'ai reu un article dans une boite endommage, couleur ne correspondait pas aux photos et articles endommags aussi. J'ai appel et on ma raccroch au nez quand j'ai essay de m'exprimer. bref pire service la clientle que j'ai vu de toute ma vie
Jan 15th, 2021