BMO Bank of Montreal

(Translated by Google) I went to the counter for my tax account and was told to do it online. Tried 9 times with no success and no calls returned. Very disapointed. I am still waiting.... (Original) Je me suis prsente au comptoir pour mon compte de taxes et on m'a rpondu de le faire par internet. J'ai essay 9 fois, sana succs et il ne retourne pas les appels. Trs due. J'attends encore....
Apr 3rd, 2023

(Translated by Google) Excellent business service! (Original) Excellent service au entreprises!
Feb 5th, 2023

(Translated by Google) Fairly clean place despite the snow and slush outside (Original) Lieu assez propre malgr la neige et la gadoue extrieures
Jan 15th, 2023

It used to be ok but for the last 2 or 3 years it's on a downward trend. Very difficult to talk to an advisor when you need them, but they don't hesitate to pick up the phone and call you whenever they want to offer you a new credit card... When signing my mortgage, they took so long the rate I signed on expired and I would have gotten a higher one if I did not catch the error. They corrected the issue yet, and the correct rate was applied but still. Whenever I write an email it's either ignored or misread and my questions are barely answered. And I don't feel I'm financially advised as much as sold expensive portfolio instead of being showed lower management fees like Index, FTEs. I would probably move somewhere else if the situation does not improve.
Jun 4th, 2022

(Translated by Google) Very disappointed with this bank it does not return phone calls taking over municipal and school tax payments is a disaster with BMO 2 years to pay the taxes on the mortgage and they haven't done it I I realized that he kept 2 years of payments for a total of $7800 in their petty cash. No lights come on in their software Few staff present to serve you. I just can't wait for my mortgage to end so I can go somewhere else. 1 star there was no lower. Surely a few months from the end of my 5 years I will go to TD or Desjardins. Close rhymes not always with competence and heart. (Original) Trs du de cette banque, il ne retourne pas les appels tlphoniques, la prise en charge des paiements des taxes municipales et scolaires est un dsastre avec la BMO 2 ans payer les taxes sur lhypothque et ils lont pas fait, je me suis aperu quil conservait 2 ans de paiements pour un total de 7800$ dans leur petite caisse. Aucunes lumires sallument dans leur logiciel Peut de personnels prsents pour vous servir. Jai juste hte que mon hypothque finisse pour aller ailleurs. 1 toile il y avait pas plus bas. Srement quelques mois de la fin de mon 5 ans jirai la TD ou chez Desjardins. Proche rimes pas toujours avec comptence et cur.
May 12th, 2022