Gouttires L.M. Landry

Do yourself a favor and avoid this company! they are shameless!!! 0 in after sale service. Installed new gutters with them in 2 houses last year on June/July 2022. In one house: - Reported a problem of negative slop on the day of the installation, so water don't drain properly, No one came to check for till now. Second House:- Gutters broke last Week, on April 2023, Hanging and damaging the house and the neighbor's house. Called them and a lady answered first time she asked to send a picture. I sent a picture and they replied by e-mail that it broke due to an accumulation of ice and its not covered, just like that, without even checking on site, without any evidence or reasoning, without offering assistance to remove the broken piece so it stops damaging the house... All this happen in April (not in the winter) less than a year post the installation. I have checked the entire area, Hundred of houses, condo associations (of townhouses) Nothing....Gutters installed properly were not affected at all by ICE during the Month of April. Called more than 10 times, no one pick up the phone. Sent many e-mails asking for a call back,,, Nothing, only reply by e-mail that the owner is in line that its not covered by Warranty. Called to other gutters company which helped me cut the hanging piece, (because LM Landry did not even offer that first aid). They said the screws of the hangers broke (as you can see in the picture) because they were spaced too far apart, hence the fallen piece . In our weather they should be spaces 1 feet apart, and absolutely not more than 18 inch apart, on the fallen piece it was 2 feet apart as seen in the pic. I will definitely take them to Court because someone need to stop them....Totally shameless and disgusting.
Apr 13th, 2023

(Translated by Google) Impeccable service! I had a problem with the installation and it came back quickly to fix everything (Original) Service impeccable ! J'ai eu un problme avec l'installation et il son revenu rapidement corriger le tout
Dec 26th, 2022

(Translated by Google) Always professional service! excellent job thank you (Original) service toujours professionnel ! job impeccable merci
Oct 23rd, 2022

(Translated by Google) After obtaining a bid last June. We notified the company that we were ready to proceed with the work (nearly 2 months ago). I received exchanges a few times with the representative telling me that they will come to proceed with the installation and never came AND never gave any news. It was always me who had to 'run' after them, and as of today, still no news from them. Blatant lack of professionalism. I don't recommend them at all. (Original) Aprs avoir obtenu une soumission en juin dernier. Nous avons avis lentreprise que nous tions prts procder aux travaux (il y a prs de 2 mois). Jai reu quelques reprises des changes avec le reprsentant me mentionnant quils viendront procder linstallation et ne sont jamais venus ET sans jamais donn de nouvelles. Cest toujours moi qui devais courir aprs eux, et encore en date du jour, toujours pas de nouvelles de leurs parts. Manque de professionnalisme flagrant. Je ne les recommande aucunement.
Dec 4th, 2022

(Translated by Google) 4 stars for the service at the estimate. 0 stars for the rest. We agreed on a date in June for installation in August, finally the job was finished 14 weeks later in November, I even had to pay additional costs for a special order because according to its deadlines it was missing then the required material. They came 3 times because each time something was missing. Not completing the installation all at once only worsened the backfill around the building and forced us to postpone the landscaping until the following year. Always additional delays for 1000 and one reasons. On the other hand, on the invoicing side, they are quick, invoice even before finishing the job, and follow up every 48 hours. The quality seems to be good and well made. (Original) 4 toiles pour le service lestimation. 0 toile pour le reste. On sest entendu sur une date au mois de juin pour installation en aot, finalement la job a t finie 14 semaines plus tard en novembre , jai mme du payer des frais additionnels pour une commande spciale car suivant ses dlais il manquait alors le matriel requis. Ils sont venus 3 fois parce que chaque fois il manquait une ou autre chose. En ne terminant pas linstallation en une seule fois a na fait quempirer le remblais autour de la btisse et nous a forc repousser lamnagement paysager lanne suivante. Toujours des dlais supplmentaires pour 1000 et une raisons. Par contre ct facturation sont rapides, facturent avant mme davoir fini la job, et font des suivis aux 48 heures. La qualit semble tre bonne et bien fait.
Nov 28th, 2022