Centre de services Desjardins du Carrefour de l'Estrie

(Translated by Google) Poor service (Original) Mauvais service
Apr 9th, 2023

(Translated by Google) Very very slow service. The clerks at the various counters are very slow and don't seem to know much about the services. We have to explain our needs to them several times! I'm not saying this alone to complain, but so that steps can be taken to provide better customer service because it's a really busy branch! (Original) Service trs trs lent. Les commis aux diffrents comptoirs sont trs lents et ne semblent pas connatre beaucoup les services. Il faut leur expliquer plusieurs fois nos besoins ! Je ne dis pas cela seul pour chiler, mais pour que des mesures soient prises pour offrir un meilleur service la clientle car cest une succursale vraiment achalande !
Mar 2nd, 2023

(Translated by Google) Bad service from the secretary. (Original) Mauvais service de la secrtaire.
Nov 8th, 2022

Oct 23rd, 2022

(Translated by Google) Really disappointed with the terrible non-service I received at this branch. Don't arrive 5 minutes before closing time, you will be told "computers are closed" and there is nothing more they can do. Although we continue to see employees leaving the office well after closing. I don't know which is more insulting, being lied to in the face by contemptuous and haughty representatives, or being told by Desjardins that the member is important, since obviously, it is much more important for even the receptionist to close early and go and listen to her TV novel to help people. I needed help, I arrived before closing, and they pitched me on top of the bus. Absolutely disrespectful and inhuman to treat your customers and invent processes to avoid working! (Original) Vraiment du du non-service excrable que jai reu cette succursale. Narrivez pas 5 minutes avant la fermeture, on vous dira que les ordinateurs sont ferms et quils ne peuvent plus rien faire. Bien quon continue voir des employs quitter le bureau bien aprs la fermeture. Je ne sais pas quest-ce qui est plus insultant, se faire mentir en pleine face par des reprsentantes mprisantes et hautsines, ou bien se faire dire par Desjardins que le membre est important, puisque bien videmment, il est beaucoup plus important pour mme la rceptionniste de fermer davance et daller couter son tl-roman que daider le monde. Javais besoin daide, je suis arriv avant la fermeture, et on ma pitch en dessus du bus. Absolument irrespectueux et inhumain de traiter ses clients et sinventer des processus pour viter de travailler!
Feb 20th, 2023