Joly Gâteries
Hours
Chamber Rating
-
Chad Burr
Amazing choices and custom orders here, my French is limited but I've never had an issue getting an order filled. The staff is friendly and the place is super clean. They can do any quantity you need if you pre order...we sent cakes and goodies to all of our clients a few years back and we had absolutely zero issues or problems with it. Subsequent visits have been the same...the attention to detail here is spot on. They have to go snacks too if you're craving something sweet you can just pop in and grab something unbelievable..highly recommend the raspberry cookies or buttercream cupcakes.
May 19th, 2023 -
Denis Boutin
(Translated by Google) Best pastries in the region! (Original) Meilleure ptisseries en rgion !
Apr 20th, 2023 -
virginia tarigo
Apr 5th, 2023 -
Yohann Loli
Mar 25th, 2023 -
Naomie Salvail
(Translated by Google) Lack of communication!! After an in-person consultation plus an inspiration photo we were confident of the result of our cake! the person on site explained to us that as it was a custom order the cake would be more expensive for a total of approximately 185 taxes and tip included! We went to pick up our cake tonight and unfortunately the cake is the wrong color. I would like to point out that all the decorations by hand are beautiful but that the color definitely changes the look of the cake and we are really disappointed that this change to our cake was made without consulting us. Reply to the owner: During the discussion I actually mentioned that I wanted the decorations on the cake, the minions, to be a rather pastel yellow to keep a soft look! The note on the order form was to specify the colors of the decorations and not of the cake! You also have the photo of the cake in your files for reference! the person during the consultation also told me verbally that she was going to do the pastel characters to keep my soft look! We never mention or ask for a color change regarding the creaming of the cake! This is why I probably mention a lack of communication during the in-person consultation! (Original) Manque de communication!! Aprs une consultation en personne plus une photo dinspiration nous tions confiant du rsultat de notre gteau ! la personne sur place nous as expliqu que comme cetais une commande sur mesure le gteau reviendrais plus cher pour un total de approximativement 185 taxes et tip inclus ! Nous somme aller ramasser notre gteau ce soir et malheureusement le gteau est de la mauvaise couleur . Je tiens prciser que toutes les dcorations la main sont magnifiques mais que la couleur change dfinitivement le look du gteau et nous sommes vraiment du que ce changement a notre gteau aie t fait sans nous consulter . Rponse a la propritaire: Lors de la discussion jai effectivement mentionn que je souhaitais que les dcorations sur le gteau, les minions soit dun jaune plutt pastel pour garder un look doux ! La note sur le bon de commande tais pour prciser la couleurs des dcorations et non du gteau ! Vous avez galement la photo du gteau dans vos dossier comme rfrence! la personne lors de la consultation ma aussi affirmer verbalement quelle allais faire les personnages pastels pour conserver mon look doux ! Nous navons jamais mentionner ou demander un changement de couleur concernant le crmage du gteau ! Cest pourquoi je mentionne probablement un manque de communication lors de la consultation en personne !
Feb 12th, 2023
Contact Info
- 819-569-1664
Questions & Answers
Q What is the phone number for Joly Gâteries?
A The phone number for Joly Gâteries is: 819-569-1664.
Q Where is Joly Gâteries located?
A Joly Gâteries is located at 1975 Rue King O, Sherbrooke, QC J1J 2E6
Q What is the internet address for Joly Gâteries?
A The website (URL) for Joly Gâteries is: http://www.jolygateries.ca/
Q What days are Joly Gâteries open?
A Joly Gâteries is open:
Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed
Monday: Closed
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Q How is Joly Gâteries rated?
A Joly Gâteries has a 4.6 Star Rating from 35 reviewers.
Hours
Ratings and Reviews
Joly Gâteries
Overall Rating
Overall Rating
( 35 Reviews )Chad Burr on Google
Amazing choices and custom orders here, my French is limited but I've never had an issue getting an order filled. The staff is friendly and the place is super clean. They can do any quantity you need if you pre order...we sent cakes and goodies to all of our clients a few years back and we had absolutely zero issues or problems with it. Subsequent visits have been the same...the attention to detail here is spot on. They have to go snacks too if you're craving something sweet you can just pop in and grab something unbelievable..highly recommend the raspberry cookies or buttercream cupcakes.
Denis Boutin on Google
(Translated by Google) Best pastries in the region!
(Original)
Meilleure ptisseries en rgion !
virginia tarigo on Google
Yohann Loli on Google
Naomie Salvail on Google
(Translated by Google) Lack of communication!!
After an in-person consultation plus an inspiration photo we were confident of the result of our cake! the person on site explained to us that as it was a custom order the cake would be more expensive for a total of approximately 185 taxes and tip included!
We went to pick up our cake tonight and unfortunately the cake is the wrong color. I would like to point out that all the decorations by hand are beautiful but that the color definitely changes the look of the cake and we are really disappointed that this change to our cake was made without consulting us.
Reply to the owner:
During the discussion I actually mentioned that I wanted the decorations on the cake, the minions, to be a rather pastel yellow to keep a soft look! The note on the order form was to specify the colors of the decorations and not of the cake! You also have the photo of the cake in your files for reference! the person during the consultation also told me verbally that she was going to do the pastel characters to keep my soft look! We never mention or ask for a color change regarding the creaming of the cake! This is why I probably mention a lack of communication during the in-person consultation!
(Original)
Manque de communication!!
Aprs une consultation en personne plus une photo dinspiration nous tions confiant du rsultat de notre gteau ! la personne sur place nous as expliqu que comme cetais une commande sur mesure le gteau reviendrais plus cher pour un total de approximativement 185 taxes et tip inclus !
Nous somme aller ramasser notre gteau ce soir et malheureusement le gteau est de la mauvaise couleur . Je tiens prciser que toutes les dcorations la main sont magnifiques mais que la couleur change dfinitivement le look du gteau et nous sommes vraiment du que ce changement a notre gteau aie t fait sans nous consulter .
Rponse a la propritaire:
Lors de la discussion jai effectivement mentionn que je souhaitais que les dcorations sur le gteau, les minions soit dun jaune plutt pastel pour garder un look doux ! La note sur le bon de commande tais pour prciser la couleurs des dcorations et non du gteau ! Vous avez galement la photo du gteau dans vos dossier comme rfrence! la personne lors de la consultation ma aussi affirmer verbalement quelle allais faire les personnages pastels pour conserver mon look doux ! Nous navons jamais mentionner ou demander un changement de couleur concernant le crmage du gteau ! Cest pourquoi je mentionne probablement un manque de communication lors de la consultation en personne !
Overall Rating
Overall Rating
( 35 Reviews )Write a Review
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