Clinique dentaire Dentavie

(Translated by Google) Me and my partner had our fillings done because they told us we had cavities. 2 weeks ago. The day after my spouse has a really bad toothache where he had his filling. He's bleeding and his cheek is really swollen, it's getting worse and worse. We call to make an appointment and no one answers. He still hasn't had a follow-up on his poorly done treatment and he's been suffering for 2 weeks already! We called 3 times and left messages...no help :( UPDATE: Yes, we got a call back following this comment and an appointment was made very quickly and the tooth was modified for my spouse's comfort. As for the infection, you just have to wait but it's already better! Very appreciated as a service (even better if we had had an answer by phone 2 weeks ago) but the appointment was given quickly and free of charge. THANKS:) p.s. during my first appointment I loved the dental hygienist, she was new but super good and explained everything to me! (Original) Moi et mon conjoint avons fait nos plombages car ils nous ont dit que nous avions des caries. Il y a 2 semaines de cela. Le jour d'aprs mon conjoint a vraiment mal la dent o il a eu son plombage. Il saigne et sa joue est vraiment enfle, c'est de pire en pire. Nous appelons pour reprendre rendez-vous et personne ne rpond. Il n'a toujours pas eu de suivi de son traitement mal fait et il souffre depuis 2 semaines dj! Nous avons appel 3 reprises et laiss des messages... aucune aide:( UPDATE : Oui on a eu un retour d'appel suite ce commentaire et un rendez vous a t pris trs rapidement et la dent a t modifie au confort de mon conjoint. Pour ce qui est de l'infection il faut juste attendre mais a va dj mieux! Trs apprci comme service (encore mieux si on avait eu une rponse par tlphone il y a 2 semaines) mais le rendez-vous a t donn rapidement et sans frais. Merci:) P.s. lors de mon premier rendez vous j'ai ador l'hyginyste dentaire, elle tait nouvelle mais super bonne et m'expliquait tout!
May 11th, 2023

(Translated by Google) I had an emergency appointment the morning after my call. Very different from another clinic that gave me May 30!!! temporary repair of my crown carried out successfully congratulations to this professionalism and this efficiency in addition I have a dentist in Quebec Catherine Dsilets (Original) Jai eu un rendez-vous en urgence le lendemain matin de mon appel . Trs diffrent dune autre clinique qui me donnait le 30 mai !!! rparation temporaire de ma couronne effectue avec succs bravo ce professionnalisme et cette efficacit en plus jai un dentiste au Qubec Catherine Dsilets
Apr 30th, 2023

(Translated by Google) Very professional, as much the hygienists, the dentist and the secretaries! I have been given the explanations I need and the order of the procedures. We also take the time necessary to provide impeccable service. I admit that I hate going to the dentist, it scares me...I tremble and I cry at each visit, it bothers me a lot...I hope the dentist didn't think it was to because of her... She tried to reassure me as best she could and gave me time to calm down. I very much appreciate the attention paid to my condition in such a situation. Thank you to the whole team see you next time! (Original) Trs professionnelles, autant les hyginistes, la dentiste et les secrtaires! On me fourni les explications dont j'ai besoin et l'ordre des procdures. On prend aussi le temps qu'il faut pour rendre un service impeccable. J'avoue que je dteste aller chez le dentiste, a me fait peur... Je tremble et je pleure chaque visite, a me gne beaucoup...J'espre que la dentiste n'a pas pens que c'tait cause d'elle... Elle tentait de me rassurer du mieux qu'elle le pouvait et me laissait le temps de me calmer. J'apprcie beaucoup l'attention port mon tat dans une telle situation. Merci toute l'quipe une prochaine fois!
Mar 19th, 2023

(Translated by Google) Clinic with a very pleasant and modern atmosphere. The decor with its authentic brick walls adds an urban cachet for customers and employees too I imagine. I was really well received, treated and advised. Very satisfied with my new clinic. (Original) Clinique avec ambiance trs agrable et moderne. Le dcor avec ses mur de brique authentique ajoute un cachet urbain pour les clients et les employs aussi j'imagine. J'ai t vraiment bien acceuilli, trait et conseill. Trs satisfait de ma nouvelle clinique.
Feb 27th, 2023

(Translated by Google) Very good service, my children, my spouse and I go there for our teeth and they are very courteous and the service is No. 1, appointments are given quickly and without waiting I have an autistic boy and Dr. Catherine Desilet is very gentle and understandable when he has an appointment for a teeth cleaning, my son is always looking forward to going back! I recommend without hesitation (Original) Trs bon service , mes enfants , mon conjoint et moi allons l pour nos dents et ils sont trs courtois et le service et no 1 , les rv sont donnes rapidement et sans attente j'ai un garon autiste et dr Catherine Desilet est trs douce et comprhensible quand il a sont rv pour un nettoyage de dents , mon fils a toujours hte d'y retourner! Je recommande sans hsitation
Jan 23rd, 2023