Vanico-Maronyx

(Translated by Google) High quality bathroom furniture. Terrific after-sales service. They have a qualified and very professional team. I am VERY satisfied to have chosen Vanico-Maronnix during our renovations. (Original) Mobiliers de salle de bain de haute qualit. Service aprs vente formidable. Ils ont une quipe qualifie et trs professionnelle. Je suis TRS satisfaite d'avoir choisi Vanico-Maronnix lors de nos rnovations.
Dec 23rd, 2022

Oct 12th, 2022

(Translated by Google) We purchased a vanity from this company. We really appreciate the design and the melanin cabinets are very beautiful. On the other hand, where it goes wrong is with the quartz counter. First, we ordered a black quartz countertop with an off-center sink, and we were delivered a WHITE countertop with a CENTERED sink. The company fixed their mistake and delivered a black countertop to us two weeks later. But the reason for my 2 stars is the very poor quality of the quartz. It is full of stains, marks and scratches after only 1 month and we honestly can't explain how it happened. I have never seen quartz with so many flaws. I have the impression that it is "made in China" or very badly polished, and that it will deteriorate very quickly. We asked our intermediary, Plombarium, to do something. Would you pay over $1000 for this? PS: the stains are not water or grease stains, because as soon as there is water, we wipe. It doesn't go away even after cleaning... And it seems to be literally getting worse day by day. We always want to encourage Quebec companies, but here we are disappointed. Thank you to answer us... UPDATE: As a result of my review here Vanico agreed to send me a new quartz countertop. We were relieved and satisfied until we opened the box. To our amazement, HE IS AS WORSE AS THE OTHER. So AVOID BUYING QARTZ FROM THEM. The left corner of the counter is ripped off and there is a super visible scratch on the side. Waste of time. We keep the least bad. The last three photos are of the "new" counter... (Original) Nous avons achet une vanit de cette entreprise. On apprcie vraiment le design et les armoires de mlanine sont trs belles. Par contre, l o a se gte cest avec le comptoir en quartz. Tout dabord, on a command un comptoir en quartz noir avec lavabo dcentr, et on nous a livr un comptoir BLANC avec lavabo CENTR. Lentreprise a rpar son erreur et nous a livr un comptoir noir deux semaines plus tard. Mais la raison de mes 2 toiles est la trs mauvaise qualit du quartz. Il est rempli de taches, de marques et dgratignures aprs seulement 1 mois et on ne sexplique sincrement pas comment cest arriv. Jai jamais vu du quartz avec autant de dfauts. Jai limpression quil est made in China ou trs mal poli, et quil va trs vite dprir. On a demand notre intermdiaire, Plombarium, de faire quelque chose. Payeriez-vous plus de 1000$ pour a? PS: les taches ne sont pas des taches deau ou de gras, parce que ds qu'il y a de l'eau, on essuie. a ne part pas mme aprs nettoyage Et a semble empirer littralement de jour en jour. On veut toujours encourager les entreprises qubcoises, mais l, on est du. Merci de nous rpondre... MISE JOUR: la suite de ma critique ici Vanico a accept de menvoyer un nouveau comptoir en quartz. Nous tions soulags et satisfaits jusqu ce quon ouvre la bote. A notre stupfaction, il EST AUSSI PIRE QUE LAUTRE. Alors VITEZ DACHETER DU QARTZ DEUX. Le coin gauche du comptoir est arrach et il y a une gratignure ultra visible sur le ct. Perte de temps. On garde le moins pire. Les trois dernires photo sont celles du nouveau comptoir
Dec 5th, 2022

I continue to play the waiting game for my Vanico bathroom vanity and make up station. I first ordered the items through Canaroma on May 28th. The original estimate provided was 8-10 week delivery. Then, communication went radio silent for months. We couldnt get the specs so that we could figure out plumbing. We finally got specs in mid-July. Then we followed up with delivery date until early Sep, when we finally got a date of Sep 13. When we opened the packaging on Sep 16, we noticed that the quality was not adequate. It took another week (sep 23) for Vanico sales rep to come inspect item. Upon inspection, they agreed quality was not to their standard and they would re-manufacture the damaged parts, with a commitment to accelerate production, quoting 3ish weeks. I have not heard from Vanico sales rep since that time, even with multiple texts and emails to him. And were now on week 5 since he visited the site. Thankfully the Canaroma sales rep has been communicative and trying to get ETA from Vanico on deliver of re-manfuactured items but still isnt getting any update. If / when i finally get the new unit and we install, what happens if i need servicing?????? I have lost all confidence in Vanico and what tops it is they would not deliver the units until we paid in full before delivery so my hands are now tied as they have all of my money. If anyone at Vanico CARES about service and quality, I would recommend someone contact me to get this issue resolved once and for all
Oct 21st, 2022

(Translated by Google) I can't comment on the quality of Vanico's products since I still haven't received my bathroom sink. I placed the order on May 3 and the delivery time was expected to be 4-5 weeks. Looks like I won't have it for another 2 weeks. Extremely long delay in my opinion, but I hope that the quality will be there. **Jul 13. Email sent to the company, hoping that things will change since my order has still not been delivered to me. (Original) Je ne peux pas commenter la qualit des produits de Vanico puisque je nai toujours pas reu mon lavabo de salle de bain. Jai pass la commande le 3 mai et le dlai de livraison devait tre de 4 5 semaines. Il semblerait que je ne laurai pas avant encore 2 semaines. Dlai extrmement long selon moi, mais jespre que la qualit sera au rendez-vous. **13 juil. Courriel envoy la compagnie, en esprant que les choses bougent puisque ma commande ne ma toujours pas t livre.
Jul 9th, 2022