Rinox Inc

Loved this product at first! But poor quality control! We layed the Proma XL in oka beige around our pool. After the first year we had some shifting and 15-20 stones split in half. Rinox was great and replaced most under warranty. Problem is the new stones we received were a slightly different colour. Fast forward to this year. Those slightly different stones are now a total different colour!! Our original are beige and the newer ones are light grey with NO sign of any beige. Pretty disappointed! We were told its because of a different lot #. Even if they offer warranty on these ones we will have to pay someone to install them so really not worth the hassle.
May 13th, 2023

(Translated by Google) Little sense of responsibility shown by this company. Car incident, on my parked car, caused by a company truck, loaned to employees without a Quebec driver's license. I was made to take steps / wait for 3 months to be told in the end to organize myself. $9,000 in damages, no follow-up, total carelessness. (Original) Peu de sens des responsabilits dmontrs par cette compagnie. Incident de voiture, sur ma voiture stationne, caus par camion de la compagnie, prt des employs sans permis de conduire qubcois. On ma fait faire des dmarches/attente pendant 3 mois pour me faire dire au final de morganiser moi-mme. 9000$ de dommages, aucun suivi , insouciance totale.
May 9th, 2023

(Translated by Google) Mrs. Auger, impeccable (Original) Mme Auger, impecable
Mar 9th, 2023

(Translated by Google) Excellent service and very good product! (Original) Excellent service et trs bon produit!
Dec 20th, 2022

Super service
Dec 15th, 2022