Fusion Contact

(Translated by Google) Since 2017 (7 years), several campaigns, several successes. Always in listening and solution mode. An excellent business partner. (Original) Depuis 2017 (7 ans), plusieurs campagnes, plusieurs succs. Toujours en mode coute et solution. Dexcellent partenaire daffaires.
Apr 11th, 2023

(Translated by Google) We are currently in our 5th development campaign with the Fusion Contact team. For a service company like ours, choosing a partner with the same values of respect, ethics and collaboration is essential. Over the years, the synergy developed with Fusion contact pays off for Omnispheres in saving time and money. (Original) Nous en sommes prsentement notre 5me campagne de developpement avec l'quipe de Fusion Contact. Pour une entreprise de service comme la ntre, le choix d'un partenaire ayant les mmes valeurs de respect, d'thique et de collaboration est primordial. Au fil des annes, la synergie dvelopp avec Fusion contact rapporte Omnispheres en conomie de temps et d'argent.
Mar 31st, 2023

(Translated by Google) Great experience!! Big thanks to the fire team!! (Original) Super exprience!! Grand merci lquipe de feu!!
Mar 28th, 2023

Fusion contact has a great team and theyve been successfully generating us leads for our business. Thank you for the great service :)
Sep 20th, 2022

(Translated by Google) A haughty and rude customer service. I tried to join Fusion contact last Friday without success and this Monday morning at 10am but they are unreachable (For a call center, it's the height...) I tried each of the options that have look very distinct in the menu but in the end it must ring on the same phone since I ended up (after 4 tries) coming across an exasperated gentleman because I disturbed him with 4 rings during his meeting.. How am I supposed to know that mister is meeting and that he is the only one handling calls from customer service, accounting and reception at the same time? Why be rude, you don't know what it is: business opportunity, customer who has an emergency, etc... Very bad service and reflected image, you should hire a nicer person and especially someone professional. (Original) Un service la clientle hautain et malpoli. J'ai essay de joindre Fusion contact vendredi dernier sans succs et ce lundi matin 10h du matin mais il sont injoignables (Pour un centre d'appel, c'est le comble...) J'ai essay chacune des options qui ont l'air bien distinctes dans le menu mais au final a doit sonner sur le meme telephone puisque j'ai fini (au bout de 4 essais) par tomber sur un monsieur exaspr car je l'ai drang avec 4 sonneries durant son meeting... Comment je suis sens savoir que monsieur est meeting et qu'il est le seul grer les appels du service la clientle, de la comptabilit et de la reception en meme temps ? Pourquoi etre malpoli, vous ne savez pas de quoi il s'agit : oppotunit d'affaire, client qui a une urgence, etc... Trs mauvais service et image renvoye, vous devriez embaucher une personne plus aimable et surtout quelqu'un de professionnel.
Feb 1st, 2023