U-Haul Neighborhood Dealer

(Translated by Google) Very bad experience They forgot to take my reservation and I waited 1h30 in the store. I never had a cube for my move (Original) Trs mauvaise exprience Ils ont oubli se prendre ma rservation et j'ai attendu 1h30 dans le magasin .je n'est jamais eu de cube pour mon dmnagement
Nov 25th, 2022

I would give them 0 star if I could. Be warned, they cannot holder reservations. I reserved a week ago and when I try to pick it up they don't have the truck available. It is the second time they do this to me
Jun 29th, 2022

If I could give 0 stars I would. They do not respect reservations and when you show up to pick up, the truck is not there. Twice in the same year I ran into the same issue of being unable to get a truck despite having reserved a week in advance. Had to go to a different location and rent a different truck. Customer service on the phone was extremely unhelpful and downright rude. Avoid at all costs, you will get screwed over, guaranteed (about the only thing that is guaranteed).
Jun 24th, 2022

Jun 16th, 2022

(Translated by Google) Hired a 15ft truck, the truck handed over to us had a prestone leak problem. As soon as we saw, leaving the rental center, that the engine light came on, we called them, we went back and they said it was no big deal. We just had to add water. This is where we understood why there was a big jug to have water in hand. In 225km, we had to stop 4 times to fill the tank. We received no compensation for the problem and very little listening to what we had experienced from the person who was there. In addition, we were charged, on our credit card, an amount of more than $110 Additional than the invoice that was given to us, we must dispute the transaction with the credit card company. (Original) Avons lou un camion 15 pieds, le camion qui nous a t remis avoir un problme de fuite de prestone. Aussitt que nous avons vu, en partant du centre de location, que la lumire de moteur sallumait, nous les avions appel, nous sommes retourns et ils ont dit que ce ntait pas grave. Nous navions qua mettre de leau. Cest l que lon a compris pourquoi il y avait une grosse cruche pour avoir de leau en main. En 225km, nous avions d arrter 4 fois pour remplir le rservoir. Nous navons reu aucune compensation pour le problme et tres peu dcoute sur ce que nous avions vcu de la part de la personne qui tait l. De plus, nous avons t factur, sur notre carte de crdit, dun montant de plus de 110$ Supplmentaire que la facture qui nous a t remise, nous devons contester la transaction avec la compagnie de carte de crdit.
Nov 1st, 2022