RONA Val-des-Monts

Geriatric cashiers don't know what they're doing. When you go to the lumber yard the employees are too busy chatting among themselves to help you find what you need. I was sifting through badly twisted 4x4's and the guy yelled at me to put them all back when I was done then kept chatting with his buddy. I'll avoid this place from now on.
May 10th, 2023

Service ok.
Sep 4th, 2022

(Translated by Google) I always go to another RONA because I live in the 6th row sector. I went this morning and was surprised at the large inventory for a smaller store than a big box. Excellent service and very competitive prices! I'm going to make it my store from now on. (Original) Je vais toujours a un autre RONA car je demeure secteur 6e rang. Je suis all ce matin et j'ai t surpris du grand inventaire pour un plus petit magasin qu'un grande surface. Excellent service et des prix trs comptitifs! Je vais en faire mon magasin dornavant.
Jul 27th, 2022

Jul 24th, 2022

Yesterday I went to buy a glue for my IDY and waterproof spay plus for clay stone for graden growth. I am a Thai -Canadian have live in val des monts since 7 years. Normally I use to do groceries and housing stuffs in gatineau. But since this yers I don't have much spare times. I decided to used located business. But I was very disappointed with the 2 young girl who were waiting there. I explained to here my France is limited but my advanced with English with Thai accent. That's those teenagers girls did not mind about their duties. One just eating jelly gums and look around like finding her mind somewhere. And other one just tell me to spelling the word "glue" I showed she my stuff that I need to stick this 2 metirail together. I need a good glue. She just siting down and didn't react anything. Finally moving slowly plus tell the jelly gumy girl to do Google on thire phone for information. In this state of patient level I holding up my eyes looking up to the roof with impatient face. But there is a senior standing there and see my actions. He come to ask me immediately do you need help Miss? You prefer in English? I say "yes " thank you Sir. I explained what I want in English and he replied word "Glue" to make sure we both understand the same thing. I do really appreciate his services and English skills language. After those young girl see all the situations. She runs around to find what customers want to buy and working harder immediately. You know when you are in a small business you don't have evey stuffs in the store. You much keeping you kindness and mind services to keeping customers returned. I dont blame the store. But I do blame this young people workers. They don't mind and not thoughtful. They just there to correct their dollars hours. When you get to age of working. You must have some responsibility for what u are doing. This is family education not a socially developed caractristiques or institution training. It's basically responsable for you incomes, to be fair for you boss with other employees too. I will go back to use services in Gatineau same usually was. Thank you again for the senior staff who working hard. I wish you all have good day working in every day.
Mar 26th, 2023