The Children's Place

Very bad customer service! Avoid this place if you can!
Feb 13th, 2022

Sep 30th, 2021

(Translated by Google) terrible service, I asked a few questions about sizes, the saleswoman offered to shop online, she wouldn't answer. she keeps talking to her friend at checkout. I prefer the service at Fairview.. :( (Original) service pouvantable, j'ai pos quelques questions sur les tailles, la vendeuse m'a propos de faire mes achats en ligne, elle n'a pas voulu rpondre. elle continue de parler son amie la caisse. Je prfre le service chez Fairview .. :(
Jan 3rd, 2020

(Translated by Google) A dinosaur on a 10-year-old t-shirt and Nirvana on a baby t-shirt...Do the opposite my guy (10 years old) doesn't want your clothes anymore...Sniff! Very good deal... For ages 8 and under, on the other hand... (Original) Un dinosaure sur un t-shirt 10 ans et Nirvana sur un t-shirt bb...Faites l'inverse mon gars(10 ans) ne veut plus de vos vtements...Snif ! Trs bon deal...Pour les 8 ans et moins par contre...
Oct 25th, 2019

Purchased over 500$ worth of clothing. I had 2 different sizes on the counter of a product that I wasn't sure of, finally went with the bigger size, and the cashier put the wrong size item in the bag. I called back to let them know and explain my situation. Unfortunately I didn't triple check while she was putting the items in the bag. I politely asked if I can come back and get the proper size. The person over the phone pretty much said that she can't believe me and they have a no return no exchange policy and if I wanted to get the right size, to come back and buy the it again, but they can't do any exchange. I can understand that they are closing down and everything is on sale, I can also understand, they're trying to follow policies, but there's also something called "doing the right thing" for their customers. These employees and companies forget that they're not representing the store but the brand itself and the competition is ferocious out there. Going above and beyond is what gets customers to be loyal to your brand. And unfortunately, they just left a sour taste in my mouth. Moral of the story, make sure, you quadruple check your items and sizes with this brand. Never experienced something like this before
Nov 30th, 2021