Chauffage Air Expert Inc

(Translated by Google) Sunday 4 p.m. I'm leaving a message because my wall-mounted air conditioning isn't working. It's closed and this is the first time I've contacted them. A few minutes later, I was offered a very simple solution (turn off the circuit breaker for a few minutes) and this solution worked immediately. I will not hesitate to do business with them when I have to change my unit. Others could have charged me a crazy price to come and help out on a Sunday honesty and competence are welcomed here! A big thank-you ! (Original) Dimanche 16h. Je laisse un message parce que mon air climatis mural ne fonctionne pas. Cest ferm et cest la premire fois que je les contacte. Quelque minutes plus tard, on me propose une solution toute simple (fermer le disjoncteur quelques minutes) et cette solution a fonctionn tout de suite. Je nhsiterai pas faire affaire avec eux lorsque jaurai changer mon unit. Dautres auraient pu me charger un prix de fou pour venir dpanner un dimanche lhonntet et la comptence est salue ici ! Un grand merci ! Service: A/C system repair
Apr 14th, 2023

(Translated by Google) Very satisfied with the service and very good communication! (Original) Trs satisfait du service et trs bonne communication! Service: Heating system installation
Dec 22nd, 2022

(Translated by Google) Our heating problem was solved thanks to this outstanding team. There was a lack of return air which meant that the second floor was always cold. Now it's settled and we are comfortable in the whole house. Thanks ! (Original) Notre problme de chauffage a t rgl grce cette quipe hors pair. Il y avait un manque de retour d'air qui faisait en sorte que le deuxime tage tait toujours froid. Maintenant c'est rgl et nous sommes confortable dans toute la maison. Merci ! Service: HVAC duct & vent installation
Dec 22nd, 2022

(Translated by Google) I called this company to repair my heat pump which was no longer working. I had a very quick appointment two days later and $150 cheaper than the competitors $180. The day of the repair, the technician arrives and asks me the problem then tells me that the "capacitor" is the problem. He gets to work and two minutes later it was changed and working. Afterwards, he came to see the furnace to check if the temperature was dropping. He took the opportunity to validate the filter. Finally, he prepares the invoice and charges me with the trip + the room. I tell him that I have the 10 year warranty. He gives me a spiel and that I have to pay for the part otherwise he has to order the part and then come back to install it. I don't believe this story. He confirms to me that he changes this part several times a year. I ended up paying. I called the Carrier company to inquire and he confirms that it is guaranteed and to ask the company to reimburse me. So I called back and left a message with no return. I called back 2 days later and the reception tells me that they will transfer my message to the technician but after 1 week, I still have no return. Ask the question before proceeding to a repair because you could have the same situation as me. The company called me this morning to reimburse me and made it very clear to me to find someone else next time. It's a shame because I paid for a warranty. (Original) Jai appel cette compagnie pour rparer ma thermopompe qui ne fonctionnait plus. Jai eu un rendez-vous trs rapide soit deux jours plus tard et moins cher 150$ que les comptiteurs 180$. La journe de la rparation, le technicien arrive et me demande la problmatique puis me dit que cest le capacitor le problme. Il se met au travail et deux minutes aprs ctait chang et en fonction. Par la suite, il est venu voir la fournaise pour valider si la temprature baissait. Il en a profit pour valider le filtre. Finalement, il prpare la facture et me charge le dplacement + la pice. Je lui dit que jai la garantie 10 ans. Il me sort un baratin et que je dois payer la pice sinon, il doit commander la pice puis revenir linstaller. Je ne crois pas cette histoire. Il me confirme quil change cette pice plusieurs fois par anne. Jai fini par payer. Jai appel la compagnie Carrier pour me renseigner et il me confirme que cest garantie et de demander la compagnie de me rembourser. Jai donc rappel puis laiss un message sans retour. Jai rappel 2 jours plus tard et la rception me dit quelle va transfrer mon message au technicien mais aprs 1 semaine, jai toujours pas de retour. Poser la question avant de procder a une rparation car vous pourriez avoir la mme situation que moi. La compagnie ma appel ce matin pour me rembourser et ma trs bien fait comprendre de me trouver quelquun dautre la prochaine fois. Cest dommage car jai pay pour une garantie.
Oct 15th, 2022

(Translated by Google) Fast and efficient service! The technician, Thomas, very polite and very professional! Cheer! (Original) Service rapide et efficace! Le technicien, Thomas, trs poli et trs professionnel! Bravo! Service: A/C system repair
May 18th, 2022