Maitre Piscinier/Aqua Master Vaudreuil Dorion

Exceptional service. Ive been using them for 4 years and they are amazing at what they do. The staff are friendly, knowledgeable and always have the best advice. I would highly recommend.
May 22nd, 2023

(Translated by Google) Very good service from the owner. THANKS (Original) Trs bon service de la propritaire. Merci
May 12th, 2023

(Translated by Google) Very good customer service and the owners are very honest. We recommend them for everything related to your pool, whether heating or otherwise. (Original) Trs bon service la clientle et les propritaires sont trs honnte. Nous les recommandons pour tout ce qui concerne votre piscine que ce soit chauffage ou autres.
Apr 27th, 2023

(Translated by Google) A summary of what I have just discovered as the attitude of the owners... May 5, I have my water tested for the first time and I buy about $200 worth of products; May 9, given my little experience still in the field, I have it analyzed to validate that everything is in the right direction; May 21, despite the very low use of the Chlorine cell, I return to the store to ensure that the Chlorine levels are adequate, despite the tab telling me that it seems to be high; I discuss with Thierry (friendly employee) to whom I suggest doing a tongue test in addition to a more precise test with their machine. The owner overheard us chatting and started telling me that the tabs aren't as accurate as the machine (of course I'm aware of that) but the point was to better understand whether or not I should be concerned about the Chlorine levels I was seeing with the tabs. I look at Thierry wanting to say, is he still aggressive like that, the owner? Subsequently, the employee Thierry will do a test with their machine and the owner comes back between us to tell Thierry again not to do a tab test. I found the attitude really aggressive on the part of the owner. Subsequently, we could now see the owner's wife coming close to us, keeping a distance, to listen to what we were discussing. Really unpleasant as a relationship between client and burrower. I even asked the owner why he talks to me like that, and if he's stupid like that with all the customers, when it's only the 3rd time I've been to the store since May 5th. In short, I thought I had found a family place of reference for my analyzes and purchases, but I will look elsewhere, that's for sure. P.S: every time I spoke with the employee (May 5, 9 and 21), the owner was always nearby to interfere in our conversations, it's really unpleasant. I believe that the owner simply does not trust his employee. (Original) Un rsum de ce que je viens de dcouvrir comme attitude des proprios... 5 Mai, je fais analyser mon eau pour la premire fois et j'achte pour environ $200 de produits; 9 Mai, compte-tenu de mon peu d'exprience encore dans le domaine, je fais analyser pour valider que tout est ds la bonne direction; 21 mai, malgr l'utilisation trs basse de la cellule au Chlore, je retourne au magasin pour m'assurer que les niveaux de Chlores ton adquats, malgr que la languette me dit que a semble tre haut; Je discute avec Thierry (sympathique employ) qui je suggre de faire un test de languette en plus d'un test plus prcis avec leur machine. Le propritaire nous a entendu discuter et commencer me dire que les languettes ne sont pas aussi prcises que la machine (bien entendu je suis au courant de cet aspect) mais le but tait de mieux comprendre si je devais ou non m'inquiter des niveaux de Chlore que je voyais avec les languettes. Je regarde Thierry en voulant dire, est-il toujours agressif comme a le proprio ? Par la suite, l'employ Thierry va faire un test avec leur machine et le proprio revient entre nous pour dire Thierry nouveau, de ne pas faire de test de languettes. J'ai trouv l'attitude vraiment agressive de la part du proprio. Par la suite, on pouvait voir maintenant la femme du proprio venir prs de nous, en gardant une distance, pour couter ce qu'on discutait. Vraiment dsagrable comme relation entre client et fouisseur. J'ai mme demander au proprio pourquoi il me parle comme a, et si il est bte comme a avec tout les clients, quand ce n'est que la 3 me fois que je viens au magasin depuis le 5 Mai. Bref, je pensais avoir trouver un endroit familial de rfrence pour mes analyses et achats, mais je vais aller voir ailleurs, c'est sr. P.S: tout les fois que je discutait avec l'employ (5, 9 et 21 Mai), le proprio se tenait toujours proximit pour simmiscer dans nos conversations, c'est vraiment dsagrable. Je crois que le proprio ne fait pas confiance son employ tout simplement.
May 20th, 2023

My partner and I spent the day shopping for our first pool. At 5 months pregnant I was ready to give up with the lack of support and high prices that exceeded our budget from the standard big box stores. However I am so thankful that we stumbled into Maitre Piscinier. We mainly dealt with Linda however both owners Linda and Gilbert were extremely kind and helpful. We have never owned a pool and we were nervous about the whole process but they walked us through A-Z and made us feel comfortable. To add, they offered the best price compared to the other stores we visited. They are extremely knowledgeable and prepared to answer any questions or help to resolve any problem you may have. I would highly recommend visiting this store, and at the same time, supporting a local business! Thank you so much for your outstanding service today and for our new pool Linda and Gilbert, we look forward to having it installed!!
Mar 31st, 2023