PJC Jean Coutu

(Translated by Google) I would like to take the time to thank Marie-Claude at the cosmetics counter. she took the time to inform me well and make me try the products I wanted to buy. Very attentive to my needs. She gave me good advice. the two Lise Watier pencils she recommended to me are great. beyond my expectations. An employee to keep! his service is exceptional! (Original) j'aimerais prendre le temps de remercier Marie-Claude au comptoir des cosmtiques. elle a pris le temps de bien me renseigner et me faire essayer les produits que je voulais acheter. Trs l'coute de mes besoins. Elle a su bien me conseiller. les deux crayons Lise Watier qu'elle m'a recommands sont super. au-del de mes attentes. Une employe garder! son service est exceptionnel!
May 19th, 2023

(Translated by Google) Good luck calling at the pharmacy counter. I have now been on hold for 1 hour and 15 minutes and we always have to call between 5@9 sometimes 29 times before speaking to someone -_-! Totally ridiculous. This was the last time I dealt with this pharmacy. (Original) Bonne chance si vous appelez au comptoir de la pharmacie. Cela fait maintenant 1 heure et 15 minutes que je suis en attente et nous devons toujours appeler entre 5@9 parfois 29 fois avant de parler quelqu'un -_- ! Totalement ridicule. C'tait la dernire fois que je faisais affaire avec cette pharmacie.
May 14th, 2023

I was there today for a Picture for a visa, the guy at the Pharmacy indicated me to the right section of the store. The girl at the register was aslo very helpful. Ty everyone!
May 9th, 2023

(Translated by Google) Service at the lab is inconsistent. Once, I had an antibiotic delivered to my house, since I couldn't travel due to my state of health. They never came during the scheduled hours. I had to insist that someone come and deliver my medicine the same day when the service was scheduled and confirmed. Another time I made an order for a specific prescription. I was told that the order would take 2 days to be received. A week later, having no feedback from them, I followed up by phone. I was explained that it would take another 1-2 days to receive my prescription. After another week without news, I contacted a lab tech again who assured me that the order would be received shortly. 3 days later, I did a 3rd follow-up during which the technician told me that no one had processed my request and that it had never been ordered... After 2 telephone follow-ups, no one had really opened my file to see the status of my request. Lack of professionalism. (Original) Le service au laboratoire est inconsistant. Une fois, j'ai fait livrer un antibiotique la maison, ne pouvant pas me dplacer vu mon tat de sant. Ils ne sont jamais passs durant les heures prvues. J'ai d insister pour que quelqu'un vienne me livrer mon mdicament la mme journe alors que le service tait prvu et confirm. Une autre fois, j'ai fait une commande pour une prescription spcifique. On m'a dit que la commande metterait 2 jours tre reue. Une semaine plus tard, n'ayant aucun retour de leur part, j'ai fait un suivi tlphonique. On m'a expliqu que cela prendrait encore 1 2 jours pour recevoir ma prescription. Aprs une autre semaine sans nouvelle, j'ai recontact un.e tech de laboratoire qui m'a assure que la commande serait reue sous peu. 3 jours plus tard, j'ai fait un 3e suivi durant lequel la technicienne me dit que personne n'a trait ma requte et que a n'a jamais t command... Aprs 2 suivis tlphoniques, personne n'a vraiment ouvert mon dossier pour constater le statut de ma requte. Manque de professionnalisme.
Apr 27th, 2023

(Translated by Google) Questions like this. Is communication part of your practices? I come to have a prescription filled, having seen the doctor at 7:30 p.m. the day before and having hit my nose on the closed door. Come back the next morning. I am asked to wait. 2 hours later I ask what is going on and they say they are waiting for an answer from the doctor. I call my doctor myself, he has gone on vacation. So impossible to fill the prescription without a response from the doctor. I leave with my prescription and go to another pharmacy. 7 minutes and I had my meds. Why 2 hours of waiting for a jean coutu drug but an independent only takes 7 minutes for the same prescription? (Original) Question comme a. La communication fait elle partie de vos pratiques? Je viens faire remplir une prescription,ayant vu le mdecin a 19:30 la veille et mayant cogn le nez sur la porte ferm. Reviens le lendemain matin. On me demande dattendre. 2 heures plus tard je demande ce quil se passe et ils disent attendre une rponse du mdecin. Jappelle moi mme mon mdecin,celui-ci est parti en vacances. Donc impossible de remplir la prescription sans rponse du mdecin. Je repars avec ma prescription et je passe une autre pharmacie. 7 minutes et javais mes mdicaments. Pourquoi 2 heures dattente pour un mdicament jean coutu mais un indpendant ne prend que 7 minutes pour la mme ordonnance?
Apr 7th, 2023