Protection SF Inc

(Translated by Google) It's been 2 years since I told them that I was not renewing the service and they keep sending me bills. They don't return their calls or emails. Customer Service 0 (Original) Ca fait 2 ans que je leur ai dit que je ne renouvelais pas le service et ils continuent de menvoyer des factures. Ils ne retournent pas ni leurs appelles, ni leurs courriels. Service la clientle 0
May 11th, 2023

(Translated by Google) Customer service is appalling. It is simply non-existent. I had to change a window detector and I had to call 4 times leaving messages and no call back from them. After 3 months and a lot of effort, the detector was finally changed. I have been trying to reach them for over 3 weeks now for another problem I have with the connection to the central. I called 3 times leaving messages and sent an email. Still no answer. (Original) Le service la clientle est pouvantable. Il est tout simplement inexistant. J'ai du faire changer un dtecteur de fentre et J'ai d appeler 4 fois en laissant des messages et aucun rappel de leur part. Aprs 3 mois et beaucoup d'efforts, le dtecteur a finalement t chang. J'essaie prsentement de les rejoindre depuis plus de 3 semaines pour un autre problme que j'ai avec la connexion la centrale. J'ai tlphon 3 fois en laissant des messages et envoy un email. Toujours pas de rponse.
Apr 6th, 2023

Jan 1st, 2020

(Translated by Google) Very poor and disappointing after-sales service (Original) Service aprs-vente trs dficient et dcevant
Mar 29th, 2018

(Translated by Google) We have a smoke detector that stopped working in October 2019. We notified Protection SF on October 18. It's now January 12, and we still haven't received the replacement device. They tell us that it was sent by Canada Post. An agency even called us to advise us that we had still not paid for the detector that we never received. Such a delay is unacceptable and dangerous, if a fire were to break out for example. (Original) On a un dtecteur de fume qui a cess de fonctionner en octobre 2019. On a avis Protection SF le 18 octobre. On est maintenant le 12 janvier, et navons toujours pas reu l appareil de remplacement. Ils nous disent que a a t envoy par Postes Canada. Une agence nous a mme appel pour nous aviser que nous n avions toujours pas pay le dtecteur que nous navons jamais reu. Un tel dlai est inacceptable et dangereux, si un feu se dclarait par exemple.
Jul 19th, 2019