Rôtisserie St-Hubert

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
May 17th, 2023

(Translated by Google) Very disappointing experience on Saturday May 13, 2023. We were a table of 8-9 people, we ordered at 6 p.m. to receive our plates at 8 p.m. I understand the lack of employees, having worked in catering myself, I know that Saturday evenings are often very big evenings, but in terms of service it was disappointing. Difficult to get the attention of the waitress to get water or a drink. After 2 hours we finally receive our plates, no order was correct. A poutine with cold cheese coming out of the fridge, bad sauces on several plates, several leftovers from the side leftovers for a full plate and which was only fat, return of the plate to the kitchen to bring back a spare rib which was reheated in the microwave. One person in our party got their plate when we were all done with supper (the little we ate). The plate brought in take-out was not cooked enough.. in short, we asked to speak to the manager, but a rude and disrespectful waitress came to answer us with arrogance and attitude. The answer for all the mistakes and bad service according to the waitress is that the cooks are 12-13.. Very disappointed with this evening and I won't be going back anytime soon! (Original) Exprience trs dcevante le samedi 13 mai 2023. Nous tions une table de 8-9 personnes, nous avons command 18h pour recevoir nos assiettes 20h00. Je comprends le manque demploys, ayant moi-mme travaill en restauration je sais que les samedis soirs sont souvent de trs grosses soires, mais niveau service ctait dcevant. Difficile davoir lattention de la serveuse pour avoir de leau ou un breuvage. Aprs 2h nous recevons enfin nos assiettes, aucune commande tait correcte. Une poutine avec le fromage froid qui sort du frigo, mauvaises sauces dans plusieurs assiettes, plusieurs restants de bout de ct leves pour une assiette complte et qui ntait que du gras, retour de lassiette en cuisine pour rapporter une cte leve qui tait rchauffe au micro-onde. Une personne de notre groupe a eue son assiette lorsque nous avions tous fini de souper (le peu que nous avons mang). Lassiette apporte en take-out ntait pas assez cuite.. bref, nous avons demand de parl au grant, mais une serveuse impolie et irrespectueuse est venu nous rpondre avec arrogance et attitude. La rponse de toutes les erreurs et du mauvais service selon la serveuse est que les cuisiniers ont 12-13 ans.. Trs due de cette soire et je ne risque pas dy retourner de si tt !
May 16th, 2023

(Translated by Google) Saturday May 13, 2023, we have booked for 8 people. We ordered around 6:20 p.m. and received our order around 8:00 p.m. We understand that there is a lack of employees, however, when you've been waiting for your order for 1 hour and 40 minutes and 3/4 of our dishes arrive cold with lots of errors, such as the wrong sauce, poor cooking, etc. .. it's very disappointing .. especially the very insolent and cracking behavior of the waitress Mgane. Unfortunately, this experience was very disappointing for all of us. (Original) Samedi le 13 mai 2023, nous avons rserv pour 8 personnes. Nous avons commander vers 18h20 et nous avons reu notre commande vers 20h00. Nous comprenons quil y a un manque demploys, cependant, quand a fait 1h40 que tu attend ta commande et que le 3/4 de nos plats arrives froids avec pleins derreurs, comme la mauvaise sauce, mauvaises cuissons, etc.. cest trs dcevant.. surtout du comportement trs insolents et fendant de la serveuse Mgane. Malheureusement, cette exprience a t trs dcevante pour nous tous.
May 11th, 2023

May 9th, 2023

Food : 4/5 | Service : 4/5 | Atmosphere : 4/5 More
May 8th, 2023