Hamel Propane Inc

(Translated by Google) Update: Someone called us Monday morning - they told us this was not the kind of service they were giving and they will follow up internally We called for the emergency service on a Saturday evening at 10 p.m., we had no more heating at -25 celcius outside with a smell of propane outside we were wished good luck!!! No advice to help temporarily, no visit even if we were willing to pay top dollar to sleep warm! Thank you YouTube for your advice, more effective than this company. And to think that we pay them for our propane! Very disappointing, we risk going to a competitor very soon, no big deal, we just have to say good luck to them! (Original) Mise--jour : Quelquun nous a appel lundi matin - ils nous ont dit que ce ntait pas le genre de service quils donnaient et ils feront un suivi linterne On a appel pour le service durgence un samedi soir 22hrs, on navait plus de chauffage -25 celcius dehors avec une odeur de propane lextrieur on sest fait souhaiter bonne chance!!! Aucun conseil pour aider temporairement, aucune visite mme si on tait prt payer le gros prix pour dormir au chaud! Merci YouTube pour tes conseils, plus efficace que cette compagnie. Et dire quon les paye pour notre propane! Trs dcevant, on risque de se diriger vers un concurrent trs bientt, pas grave on aura qu leur dire bonne chance!
Mar 18th, 2023

(Translated by Google) I am a long time customer and the service is always very good. I use the customer area to make my propane delivery request and I receive confirmation quickly for the delivery date which is always respected. (Original) Je suis un client de longue date et le service est toujours trs bon. J'utilise l'espace client pour faire ma demande de livraison de propane et je reois une confirmation rapidement pour la date de livraison qui est toujours respect.
Jan 29th, 2023

(Translated by Google) For 20 years always had good service. Even often been repaired in emergency heating. (Original) Depuis 20 an toujours eu un bon service. Mme souvent t dpann en urgence de chauffage.
Dec 21st, 2021

(Translated by Google) No services. Does not fill the tank as mentioned on the contract. Didn't notify us that their delivery guy wouldn't come through and we ran out of propane. (Original) Aucun service. Ne remplit pas le rservoir comme mentionn sur le contrat. Ne nous avertissent pas que leur livreur ne voulait pas passer et nous avons manqu de propane.
Dec 5th, 2021

(Translated by Google) I called on Wednesday because my tank was at 15%....Saturday it's at 10%. Call for emergency delivery, but it's going to Monday and it's -30 outside. In addition, I have a contract for automatic delivery which was to be carried out in December...When we change supplier, we have extraordinary service but after a few years, the service is less good. (Original) J'ai appel mercredi parce que mon rservoir tait 15%.... Samedi, il est 10%. Appel pour livraison en urgence, mais a va lundi et il fait -30 dehors. De plus, j'ai un contrat pour livraison automatique qui devait tre effectue en dcembre...Quand on change de fournisseur, on a un service extraordinaire mais aprs quelques annes, le service est moins bon.
Sep 23rd, 2021